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Customer service:
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Verified Constellation Shopper
Verified
5/5

2019-12-15

"Love ur service..but cannot make a payment at a payment center ?"


Verified Constellation Shopper
Verified
5/5

2019-12-15

"Excellent. Thank you for your service! :)"


Verified Constellation Shopper
Verified
3/5

2019-12-15

"waiting too long for a customer agent."


Verified Constellation Shopper
Verified
5/5

2019-12-15

"Always attentive to my requests to solve whatever the issue may be. Always polite. There have been a few times when the representative had issues speaking clear English language."


Verified Constellation Shopper
Verified
5/5

2019-12-15

"The lady I talked to was very kind and easy to talk to"


Verified Constellation Shopper
Verified
5/5

2019-12-15

"Was good able to resolve my issue."


Verified Constellation Shopper
Verified
3/5

2019-12-15

"I waited a long time for my issue to be resolved and I had to call back multiple times. This is unacceptable."


Verified Constellation Shopper
Verified
5/5

2019-12-15

"Very informative and my problem was solved."


Verified Constellation Shopper
Verified
5/5

2019-12-14

"I have used Constellation as my gas energy provider for sometime now and have found no issues with the company. Their prices per therm are low, and I believe that I am charged for what I have consumed. Their feedback on how to conserve energy is very helpful. I regret that I cannot use Constellation for both my gas and electric energy. Yes, I have recommended the company to others and if their service remains the same, I will continue to recommend them."


Verified Constellation Shopper
Verified
5/5

2019-12-14

"The man talked to was very pleasant and more importantly extremely patient with me!!!"


Verified Constellation Shopper
Verified
1/5

2019-12-14

"Your company can go to hell. Every since you took over from startex power you have been nothing but a pain in the ****. Always something wrong with your website. Page won’t even load after putting in login info, after typing in payment the system has an error, system randomly drops you from auto pay and then you get charged fees."


Verified Constellation Shopper
Verified
5/5

2019-12-14

"Once your contract is up... be prepared to pay much higher price...So Sad!!!!Mine went up 24percent!!!"


Verified Constellation Shopper
Verified
5/5

2019-12-14

"Very nice. Professional, easy to understand, and polite."


Verified Constellation Shopper
Verified
5/5

2019-12-14

"Resolved my issue immediately"


Verified Constellation Shopper
Verified
2/5

2019-12-14

"Don't auto-renew people.Don't send emails stating a $150 early cancellation fee is owed even when service expires at the end of the term."