"Kinda okay but need better prices"

"The lady with whom I spoke was delightful & efficient."

"horrible, customer was non-existent! Referred to manager never received call back 4 weeks later issue still not resolved. you have lost a customer for life! I went back to TXU."

"Great person ...she knew how to speak clearly ... I didn’t have to go thru the automated bull crap and she was from the USA "

"Autopay for seniors should be by phone"

"Just continue to make sure all of your people in Panama have as much command of the English language as the three people I spoke to"

"I was super happy with my experience. I normally expect for a utility company to be impersonal and uncaring but that was the opposite of my experience with both of the representatives I spoke with. They both did a great job, which made a good impression the company overall."

"The customer service was excellent. My issue was resolved quickly with just one phone call."

"Allow iPads and cellphone to access the online constellation site. I was unable to register because I don’t have a laptop and computer."

"Good. Agent was excellent. Called back as promised. Escalated the issue. Website needs work, dashboard and autopay options not straight forward. Can it find the links needed to change card. Process is not intuitive. Needed agent to walk through process and even then what they see on their side is different from what we see on our side. NEED AN APP so it’s easy to do on phone,"

"Horrible. The first person was difficult to understand. I hung up and called again. That person was a bit better. However neither he nor the supervisor was able to correct the issue created by your system."

"The young lady that we worked with was very helpful and patient to get us signed in to automatic draft on our account and other questions concerning rates. She was clear and concise concerning rate structures etc."

"Had received a call from Constellation but wanted to verify authenticity. The customer representative did a great job confirming and solving my request."

"I hate the company and looking for a new company for me, my daughter's family, and my father's household as we speak. Terrible company!"

"Special consideration is to be given to each case instead of saying that is our rule and charge the customer exorbitantly"