"The renewal sales team is useless And was only able to refer me to customer service The car rep was able to assist me renew"
"Price had increased over time and latest offer was significantly higher than BGE rates. If price was competitive, I would have stayed with Consstellation."
"Monthly bill charges are high compared to competitors."
"Your customer rep Mariah was one of the best reps I have spoken to ANYWHERE....give this woman a gold star or a raise"
"My thoughts? Shopping for a new provider"
"So patient, rep very talented,she was able to address my question even though I was not terribly articulate"
"Great experience with my phone call. Answered my questions"
"We were outright lied to about the process. Standard protocol was not followed in the initial field connsultation."
"Very pleased with answers to questions"
"The representative (Michelle) handled my problem well. She went above and beyond to eb sure I understood the issue I called about. Good job and thanks to Michelle!"
"All seemed to be handled professionally. Will see after some time with this company. So much better than Scana!"
"I asked Constellation many, many questions before signing up. They were answered satisfactorily. I researched many other energy companies and decided Constellation would be best; however, my first weekly email calculated to be .1789 per kWh. Customer service stated the energy usage was not accurate and that the monthly bill would be as shown on the EFL. I haven't received the first bill yet."
"Fearful that I would not have heat in my house"
"Frustrating at first and good in the end"
"Through my own stupid mistake I switched companies and I was able to come back very easily and with no problem."