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Verified Constellation Shopper
Verified
5/5

2020-02-17

"The renewal sales team is useless And was only able to refer me to customer service The car rep was able to assist me renew"


Verified Constellation Shopper
Verified
5/5

2020-02-17

"Price had increased over time and latest offer was significantly higher than BGE rates. If price was competitive, I would have stayed with Consstellation."


Verified Constellation Shopper
Verified
5/5

2020-02-17

"Monthly bill charges are high compared to competitors."


Verified Constellation Shopper
Verified
5/5

2020-02-17

"Your customer rep Mariah was one of the best reps I have spoken to ANYWHERE....give this woman a gold star or a raise"


Verified Constellation Shopper
Verified
1/5

2020-02-17

"My thoughts? Shopping for a new provider"


Verified Constellation Shopper
Verified
5/5

2020-02-17

"So patient, rep very talented,she was able to address my question even though I was not terribly articulate"


Verified Constellation Shopper
Verified
5/5

2020-02-17

"Great experience with my phone call. Answered my questions"


Verified Constellation Shopper
Verified
2/5

2020-02-17

"We were outright lied to about the process. Standard protocol was not followed in the initial field connsultation."


Verified Constellation Shopper
Verified
5/5

2020-02-17

"Very pleased with answers to questions"


Verified Constellation Shopper
Verified
5/5

2020-02-16

"The representative (Michelle) handled my problem well. She went above and beyond to eb sure I understood the issue I called about. Good job and thanks to Michelle!"


Verified Constellation Shopper
Verified
5/5

2020-02-16

"All seemed to be handled professionally. Will see after some time with this company. So much better than Scana!"


Verified Constellation Shopper
Verified
1/5

2020-02-16

"I asked Constellation many, many questions before signing up. They were answered satisfactorily. I researched many other energy companies and decided Constellation would be best; however, my first weekly email calculated to be .1789 per kWh. Customer service stated the energy usage was not accurate and that the monthly bill would be as shown on the EFL. I haven't received the first bill yet."


Verified Constellation Shopper
Verified
1/5

2020-02-16

"Fearful that I would not have heat in my house"


Verified Constellation Shopper
Verified
5/5

2020-02-16

"Frustrating at first and good in the end"


Verified Constellation Shopper
Verified
5/5

2020-02-16

"Through my own stupid mistake I switched companies and I was able to come back very easily and with no problem."