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Product & services pricing
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Customer service:
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Verified Constellation Shopper
Verified
5/5

2020-02-15

"I have been using Constellation for several years now and love it. Please maintain affordable and good rate for old costumers and we will remain with Constellation!!"


Verified Constellation Shopper
Verified
5/5

2020-02-15

"The customer service rep was very patient with me considering I was very stressed over the reason I needed to call."


Verified Constellation Shopper
Verified
2/5

2020-02-15

"They didn't ask me question?"


Verified Constellation Shopper
Verified
2/5

2020-02-15

"He still was kind of rude. Russian"


Verified Constellation Shopper
Verified
5/5

2020-02-15

"My experience was very pleasant. The customer rep. Nisi displayed excellent customer service skills. Nisi appears to be very knowledgable with constellation products and protocols. Was very pleasant talking to Nisi, happy i had a chance to meet him, he could be my personal customer service Rep.at all times."


Verified Constellation Shopper
Verified
5/5

2020-02-15

"Customer Service was superb for my first time as a customer of Constellation Energy."


Verified Constellation Shopper
Verified
1/5

2020-02-15

"liars thieves liars and thieves liars and thieves. no one is living in the house. it is a beach house with access on the second floor, how can someone possibly be using the electricity? NO ONE LIVES THERE!!!! There should be no variation of the use, and limited use since it is only 2 led lights and a refrigerator, and NO ONE IS LIVING IN THE HOUSE!! It was damaged during hurricane Harvey, and has no water to it, no AC no heater not a **** thing in it except a refrigerator I have not been back to empty. NOT A **** THING IN THE HOUSE TO USE ELECTRICITY!! EXPLAIN WHY YOU SHOW VARIATIONS IN USEAGE!!!"


Verified Constellation Shopper
Verified
5/5

2020-02-15

"FYI, your survey pertains to phone conversations but I did not use the phone, I used online chat"


Verified Constellation Shopper
Verified
5/5

2020-02-15

"She explained the process,the diffrence in the rates,she answered all of my concerns,was very patient,professional."


Verified Constellation Shopper
Verified
5/5

2020-02-15

"My experience was very good."


Verified Constellation Shopper
Verified
5/5

2020-02-15

"Customer Service Agent was most productive in assisting me with my concerns and issues that I was having. Just most gracious! and had the patiences like no other agent I’ve encountered in the past. Constellation should be proud that they have such a wonderful person working for them!"


Verified Constellation Shopper
Verified
3/5

2020-02-15

"Constellation should consider all the situations their customers might encounter & be prepared to address them."


Verified Constellation Shopper
Verified
5/5

2020-02-15

"Your Customer Service Rep was very professional and friendly!REBA helped me so much, she was awesome! Truly a great employee"


Verified Constellation Shopper
Verified
1/5

2020-02-15

"the signed me up he did a great job. but its still a problem with your company"


Verified Constellation Shopper
Verified
5/5

2020-02-15

"It’s hard to talk to a representative if you need help"