"10+ all around! I'm thinking my wait time was probably a little longer than normal d/t it was getting close to closing time."

"Surprised at effective and efficient the agent was."

"Extremely knowledgeable assistance but still confused over my usage. My wife passed away. I do not use the gas stove and can’t understand my usage going up 3 months in a row. Oil heat.only one person bathing. Why is my gas usage going up."

"I wasn’t even aware that constellation has turned on gas service at ,y home, and when I sought to get this matter cleared up and address the fact that I had no prior communication that they in fact going to provide service . The manager that the call was escalated to was completely unprofessional and started raising his voice and cut me off mid sentence. He never resolved the issue or called back as promised."

"Karen, very professional, nice to talk to."

"Lady was very helpful web site not good!"

"Great experience as usual."

"not happy , I was given one price that I saw online but I received a contract for a higher rate"

"I hate the automated machineThe human experience is much better I like talking to people about customer service I hate thought of the machine"

"Always a problem when there is some kind of bonus, incentive, etc. ALways have to follow up, usually more than once."

"They provide great service and great prices. Made my move from my rental to my home smooth."

"Rep was only able to give me my next meter read date. Was hoping to get them for the next 6 months."

"Is the firts time i called and the lady she was soso help full thanks"

"Customer Service agent was terrific. She answered all my questions, and found me an aggregate group to lower my fixed rate until July, 2021."

"Overall good but obviously the desire to keep existing customers is just not there."