"My overall experience with Constellation's customer service division/representative was positive."
"too disappointed to comment now."
"Am very pleased with my overall and ongoing relationship. Constellation seems to want to keep me informed and to be forgiving when I fail to respond timely."
"As said no wait time, rep was pleasant and very knowledgeable about my situation."
"Constellation is a great supplier of my electricity rates are responsible and fair"
"Excellent customer service, call handling and great resolution."
"I chose a plan that fit my family's needs. My usage exceeded my plan by a small margin and my bill doubled. I think that is complete garbage. I will find another provider as soon as my contract is over."
"Early termination fees excessive and inconsistent. Attempting to charge me for ending (electric) two days early as if I have control over my billing cycle and then extending a 3-year (gas) contract by another year automatically to tell me that at month 37 I'm terminating early. (Both fees waived by CS reps.)"
"I would like to thank Valarie for making my call very painless. She was VERY patient and did everything that she could to help me get my problem resolved"
"This rep was certainly understandable and provide me with a $25 virtual reward to compensate for not being able to help at this time. He suggested to call back in a few weeks."
"My overall experience with this company was great I hope to continue with this company once I'm completely moved into my new home."
"Experience was good but your rates are much higher than the standard rates."
"I feel that if my payment was not going to the correct address I should have been notified differently than a threat to cut off our power. I am also willing to stop payment on the electronic payment."
"Customer service is excellent and your work in charity to non profits is much appreciated"
"Constellation sells a commodity at a good price, but the website and customer service ****. I guess you could say they are the Wal Mart of natural gas."