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Verified Constellation Shopper
Verified
5/5

2020-02-15

"The representative were very thorough and detailed in her explanations. Very PROFESSIONAL !"


Verified Constellation Shopper
Verified
1/5

2020-02-15

"Experience was seamless and good until I tried to cancel. Now I am warning friends to be careful if dealing with your firm."


Verified Constellation Shopper
Verified
4/5

2020-02-15

"Very good but the system of doing things is very confusing"


Verified Constellation Shopper
Verified
5/5

2020-02-15

"Sophia was very pleasant and solved my issue. Very good customer service. Thanks for her service at Constellation."


Verified Constellation Shopper
Verified
5/5

2020-02-15

"Great, they were very helpful"


Verified Constellation Shopper
Verified
5/5

2020-02-15

"Very very happy how things were handled with my customer service representative. My request was accommodated without any struggle. Great job Constellation."


Verified Constellation Shopper
Verified
2/5

2020-02-15

"Generally pretty good... this is a rare, minor gliche."


Verified Constellation Shopper
Verified
5/5

2020-02-15

"I thought the agent who did assist me was excellent and knew how to handle my request in a very professional manner."


Verified Constellation Shopper
Verified
5/5

2020-02-14

"Lower rates and you would be perfect!"


Verified Constellation Shopper
Verified
5/5

2020-02-14

"It was a great experience, got my issue resolved quickly. But I received 2 different emails saying I was opt-in paperless billing than another email saying I opt-out of paperless billing so now I'm wondering was my issue even resolved? I want to opt-in to paperless billing."


Verified Constellation Shopper
Verified
5/5

2020-02-14

"recently switched to constellation for electrical services. called about gift card and relealized my email was incorrect in system because had not received reward. Problem solved and reward card received!"


Verified Constellation Shopper
Verified
5/5

2020-02-14

"Great. Although representative did not have a reason why the switch did not happen on date of expiration of contract She was very helpful and understanding"


Verified Constellation Shopper
Verified
5/5

2020-02-14

"Your representative on the phone was very knowledgeable, very considerate in attempting to help me achieve the best results for my family in our Gas and electric needs. I would 100% recommend Constellation at this point, and honestly it’s mostly due to the representative I talked to as she provided some of the best customer service I have dealt with in a long time."


Verified Constellation Shopper
Verified
5/5

2020-02-14

"I would like longer terms of service."


Verified Constellation Shopper
Verified
5/5

2020-02-14

"good experience, would like to see longer contracts, 24 Mts, 36Mts etc. Thanks constellation makes it very easy to renew."