"The representative were very thorough and detailed in her explanations. Very PROFESSIONAL !"
"Experience was seamless and good until I tried to cancel. Now I am warning friends to be careful if dealing with your firm."
"Very good but the system of doing things is very confusing"
"Sophia was very pleasant and solved my issue. Very good customer service. Thanks for her service at Constellation."
"Great, they were very helpful"
"Very very happy how things were handled with my customer service representative. My request was accommodated without any struggle. Great job Constellation."
"Generally pretty good... this is a rare, minor gliche."
"I thought the agent who did assist me was excellent and knew how to handle my request in a very professional manner."
"Lower rates and you would be perfect!"
"It was a great experience, got my issue resolved quickly. But I received 2 different emails saying I was opt-in paperless billing than another email saying I opt-out of paperless billing so now I'm wondering was my issue even resolved? I want to opt-in to paperless billing."
"recently switched to constellation for electrical services. called about gift card and relealized my email was incorrect in system because had not received reward. Problem solved and reward card received!"
"Great. Although representative did not have a reason why the switch did not happen on date of expiration of contract She was very helpful and understanding"
"Your representative on the phone was very knowledgeable, very considerate in attempting to help me achieve the best results for my family in our Gas and electric needs. I would 100% recommend Constellation at this point, and honestly it’s mostly due to the representative I talked to as she provided some of the best customer service I have dealt with in a long time."
"I would like longer terms of service."
"good experience, would like to see longer contracts, 24 Mts, 36Mts etc. Thanks constellation makes it very easy to renew."