"It was a nice experience, after being connected to represenative."

"Good at beginning. Poor 1 year into contract."

"Quick response and knowledgeable about my issue.Received an email explaining situation and call was answered promptly"

"Overall I don't have any complaints and the customer service rep was very friendly, but my issue remains with a ghost pending payment from Dec 2019 that is throwing my online balance into a credit, thus resulting in me having to make a phone payment and no longer being able to use the online bill pay."

"I wish that I could still be a Constellation customer"

"I can be improved so he hold time is too long,"

"Very good for me to be filling this out love. Thanks"

"The young man that help me was able to find out why it took so long for my payment to be submitted I had the wrong billing address in the system he was the one that found the era"

"very good. I prefer all documents sent in the mail instead of setting up an online account. was told I would receive a welcome package in the mail."

"I WAS A AGERA CUSTOMER AND I WAS MOVED TO CONSTELLATION DUE TO THEM GOING OUT OF BISNESS. I WAS MOVED TO A PROGRAM THAT WAS .15 CENTS WHEN I WAS PAYING /.10 CENTS AT AGERA. NOT VERY HAPPY AND I WILL BE LOOKING FOR ANOTHER SUPPLIER."

"Online payment to Constellation has proved to be disastrous with my new bank AmerisBank. Both Constellation and AmersBank say it's not their fault my payments can't be made electronically instead of a paper check. My checks are sent 7 days prior to due date but not reaching your payment center until 18 days later! Late fees, no clear explanation, calls, emails are proving to be a horrible experience. Not a single person in GEORGIA has called or emailed a clear answer why this continues to happen with my payments."

"It was fantastic "

"Very Helpful and Great Customer Service"

"The gentleman who helped me was outstanding!"

"Nadine the representative went above & beyond to resolve my matter...she is very much an asset to your company. Thank you"