"Disappointing to realize I signed up for 3 years. It may be worth my money to opt out of my contract I"

"I am always satisfied to speak with an associate who is professional, courteous, knowledgeable, and able to help with all my issues and concerns in a timely manner. The gentleman I spoke with checked all the boxes for an above and beyond pleasant experience."

"Customer Service is great. Any time I call they are always patient and respectful."

"Your offer was misleading. Do you plan to correct your misstake?"

"Very helpful and knowlegable"

"Phones rang over 300 times and were still not answered. The first rep. could not speak any English. The website name is easily led to a FAKE site. The name needs to be changed. After 2 hours of nothing being resolved, I waited until the early hours next day, went online being careful to insert the extra DOT, and my issue was handled pretty well. The next day I received a phone call saying the process was Not Completed. I had to go online with the rep to complete and EXTRA step in the process. I love the company, but connecting with them is quite difficult, and in this case, impossible. I just wanted to change my Bank Name and account number."

"Customer service went over and beyond to resolve my issue. Very happy with service."

"Fine. Left for a better rate"

"refuse to connect to supervisor and unreasonable pmt arrangements-too much competitionas I plan to find a better carrier-audios"

"Not very satisfied. Have not yet resolved my issue."

"Generally a good experience."

"It was slow getting the info I needed but it worked out in the end"

"Good,pleasant. Nice reps. A little frustrating when changes I made didn't take place for a few billing cycles which left me wondering why."

"excellent company and service"

"Only problem I have is not knowing whether or not I wasaccepted into program."