"I will be changing as soon as my contract is up. Very displeased"
"Your customer Service Rep. was extremely patience and helpful. She seemed to have been very well trained. Very knowledgeable."
"I have been a customer for many years and I'mcompletely satisfied and thank you all very much for your service."
"The young woman that helped me was kind, patient, knowledgeable, and very understanding..I don’t like trying to take care of business matters with automation. I prefer the human experience."
"As a reseller, you may be beyond making the experience enjoyable for the consumer; your rep do not understand customer value; if they feel all consumer are petty and unimportant, then that may speak to your general customer service platform."
"The Representative went above and beyond"
"Love your customer service, it was top notch. Best customer service and totally loved the Rep as she was OUTSTANDING! Her dedication and loyalty was outstanding!"
"Good price at first but then it went to high"
"Great so far however it is not renewal time soooo we shall see what happens. I did have a great operator on my call that was a plus."
"Excellent and very prompt in service"
"The waiting time was too long just trying to prompt was unbelievably long as to what your problem is or what direction you need to go in"
"I was signing a new contract. So the requests I made were met and she worked great for me."
"I had a three year contract with Constellation. I was happy to be able to lower that rate."
"Agent was very thorough, understanding, & helpful"
"I had been on thephone calling other businesses and this was the easiest and quickest I've ever had. Particularly the woman that helped me. She was great, knowledgeable and her voicewas very clear and calming. Thank you."