"The representative .I spoke with this last time was knowledgeable, personable, and efficient."

"very satisfied with total experience, cost of rate for 36 months, $75 gift card, referral $50. excellent phone service. I have and will make more referrals. (good deal), thank you Constellation Energy."

"Just ok. I was upset at one point, because I got transferred 2 times (during chat) for the right representative who was able to help me."

"Would have liked to stay with Constellation but cost was too high."

"Did not expect you to solve my issue but I thought in would try."

"The first agent's didn't solve my issue. The second one did, and wuickly."

"My experience with the last customer rep. I spoke to was fantastic. She listened and understood my problem and resolved. The first department was the wrong department and unfortunately she did not understand or try to resolve. It was the sales dept. and it seemed that was her concern and not listening or understanding my problem. However she did finally transfer to the last young lady that I based my response to your survey. She listened , understood and resolved with a very pleasant attitude. I worked customer service before and really appreciated all of her effort and willingness to resolve my problem."

"My experience was very good. I am completely satisfied with the way that my problem was solved."

"Grateful to successfully reach a ‘deal’ that seemed fair without switching."

"Representative was clear, concise and polite."

"lame, I couldn't change my email address. Still cant."

"Changing and taking my business elsewhere!"

"Terrible. Been a customer for years and never had problems. Never been to collections. Absolutely ridiculous service. I’m very disappointed"

"when I cancelled my service I no longer had access to the payment options. I never received my final bill and as a result was hit up by the collection agency not knowing I hadn't paid. once I knew, I contacted Constellation and paid in full."

"Overall, my experience with Constellation has always been a pleasant experience."