"Customer service is great, but your SURVEY system is your biggest opportunity for improvement!! This is THE WRONG survey for the service that was provided. Duh. Is this the best YOU can do? Seriously? This survey is for phone assistance. I did not use phone I used CHAT."

"I was unexpectedly pleased. I expected a hassle to resolved my issue but the representative was understanding and helpful and resolved the issue quickly to my complete satisfaction."

"Good so far...otherwise too early to tell for sure."

"Representative was very polite and knowledgeable and quickly explained my issue."

"haven't had a reply to my issue via e-mail"

"so far when having a prob talking to a rep seems to be best for me I so far have been glad I switched to this service"

"I canceled because I do not like the fees attached to my contracts. I waited till the date specified and then it took 25 mins on the phone to complete. Very bad personal service."

"I WAS surprised that the young man—Daniel would take the time and effort yo call me back. I am 86 years old and he is trying to get me the best rate for my age. I am waiting for a form that will help me to get the best rate. LMC"

"Experience with Constellation, fine...this survey unnecessarily to long...no need for 28 questions. And I would not agree to do another"

"Awful. I specifically called your company to opt out from service in Manchester New Jersey and I was told since I was not the property owner I would not be affected and then I have been being billed through jcp&l which screwed up my budget and installment plan."

"Very good, was happy to have some who spoke clear English."

"The representative I spoke with was very Knowledgeable and very helpful. He took care of my entire reason for calling."

"I approached the call as an unhappy customer and yes agent conducted herself in a professional manner, understood my concern, and offered solutions. This approach quickly reduced the tension and provided me the result I was looking for."

"Most of the agents that I am dealing with at constlation are Wonderful Especially the Commercial Aspect of the service,I don't like to mention Names,"

"Service was great I hope my next call go as well."