"Phone representative was very polite and helpful. He got lower marks because of language barrier."

"The person who attended me by phone was very positive and very professional"

"I would still have sivce at the address if it was not for the lost of our 91 year old Dad . We just sold sold and and settle on the house."

"I never signed up for your service. I can’t see how you could take over NYSEG without my knowledge ,signature or approval.... I’m going to keep an eye on my bill to see if I truly am saving money but I can’t imagine what politician got paid off for the approval taking over my village without the residence knowledge."

"pleasant, productive and fast"

"All in all I was satisfied with my result But the problem I had should never have happened in the first place."

"Jackie, my customer service rep, was fantastic!"

"I shouldn't have to call every year to get the best rate as a returning customer. I should be as valuable as the new customer or you could lose me!"

"I am upset that I was double charged because of a system error on the part of Constellation. I believe that is a poor way to handle company error. I paid the November bill that was sent to me in full. There was absolutely no communication letting the customer know of the error so the December bill with the double AGL charge was a surprise. I will be more satisfied once I receive my credit back, seeing as this is right after Christmas. Glad all of my utility companies didn't decide to do this to me too."

"I relocated to another state"

"Professional and customer oriented."

"Rep was very nice, knowledgeable and helpful"

"It was pretty good.Why take the review, reason being nothing is being done to improve customer service."

"I have previously responded to this survey!!! Very positively I might add!"

"Kudos to Mr. Eric - Constellation Customer Rep I dealt with. Is he real?"