"Easy sign up, transition and billing. Website is not in sync with signup. For instance I could not set up auto pay until the service was active a month later. Should ben able to set up initially."

"It was ok until one experience trouble"

"I've been a customer for 6+ years, and always had a fixed rate, yet this time, I was going to be renewed at a variable rate rate. Why? Makes no sense to me.. You just wanted a 2 year commitment. I almost did nothing, like was suggested, as I always had a fixed rate. That was not right for you to change it, and was totally unnecessary. Doing things like that is what gives a company a bad reputation. Think about it!"

"Bad, really bad. No resolve to issue."

"It took 35 minutes to change my autopay information. The website didn’t recognize my email, told me to do a new profile, then wouldn’t let me do a profile. It was a mess. The rep was fine; it was the site that was the issue."

"You gave me the rate that was listed online with Electricity Rates. Very satisfied with that. Thank you very much."

"I had 2 issues and the first was resolved immediately. The other one had to be handled by another rep. That, too, was resolved immediately."

"Website was confusing all I wanted or do was renew!"

"Don't like low initial come on rate to then be followed by an absurdly high follow-up rate upon renewal!"

"it was great until time to renew.."

"The rate is fine but I do not like the cancellation fees. With all the other companies around, I do not see any reason to charge a cancellation fee. I will be changing to a company that does not need to do that when my contract is over no matter what your rate is."

"Great, you guys are the best"

"The first call was not very pleasant at all but the second call was quite pleasant I was able to understand her she was very efficient she took care of my matter quite quickly and she was very understanding of my problem"

"Very poor, have to call ever few months to pay my bill"

"Fine, until they failed to meet or beat a competitors rate. Constellation's current pricing is nearly 20% higher and would not take a competitive mindset and lower my pricing accordingly."