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Verified Constellation Shopper
Verified
5/5

2020-01-07

"Very quick response, very knowledgeable"


Verified Constellation Shopper
Verified
5/5

2020-01-07

"It was excellent but when I was given a number to refer a new customer there was only voice mail"


Verified Constellation Shopper
Verified
5/5

2020-01-07

"She was very helpful, went over and above my need to help me, and was very very nice!"


Verified Constellation Shopper
Verified
5/5

2020-01-07

"The CS was very nice and resolved the issue quickly"


Verified Constellation Shopper
Verified
5/5

2020-01-07

"1st call should have taken care of it. It took 2 more calls (ga power and atl gas) and another to constellation to fix it. I'm eating you based on the 2md call. Thank you."


Verified Constellation Shopper
Verified
1/5

2020-01-06

"Constellation is the most money hungry company I have ever had the pleasure of using. I will never use your service again and neither will any of my friends or family. I was having a baby and this caused me to go out of contract for 1 billing cycle and you charged me 6x my normal rate. Absolutely crazy. Then to try and resolve it I could get the great incentive of knocking off $250 of the bill if I signed a contract for another 2 years at a rate that would cost me an extra $100 per month. Wow what a savings. Trying to pray on loyal customers is very sad."


Verified Constellation Shopper
Verified
5/5

2020-01-06

"hasta ahora mi experiencia con Constellation ha sido buena, siempre han respondido aclarando o resolviendo mi duda,"


Verified Constellation Shopper
Verified
5/5

2020-01-06

"I was happy you offered me a small incentive to renew my contract after I asked. I would have switched to another carrier if you did not."


Verified Constellation Shopper
Verified
5/5

2020-01-06

"One of the best experience"


Verified Constellation Shopper
Verified
5/5

2020-01-06

"New customer but so far so good"


Verified Constellation Shopper
Verified
2/5

2020-01-06

"I'm just confused concerning rates charges."


Verified Constellation Shopper
Verified
1/5

2020-01-06

"Not impressed. You should always honor Jan believe the customer. !!!!"


Verified Constellation Shopper
Verified
5/5

2020-01-06

"I was surprised that I did not have to wait for representative"


Verified Constellation Shopper
Verified
4/5

2020-01-06

"HATE CONSTELLATION!! OUR NEIGHBOR INCURRED $134 IN CHARGES WE GOT BILLED FOR....WE BATTLED FOR 8 !$$#@#% MONTHS TO HAVE SAID CHARGES REMOVED..WERE PROMISED CHARGES WERE REMOVED PNLY TO RECEIVE LATE CHARGES AND A DISCONNECT NOTICE!! DO NOT USE CONSTILLATION...FOREIGN OPERATORS ULU CAN BARELY UNDERSTAND AND FALSE PROMISES TO RECTIFY INACCURATE CHARGES"


Verified Constellation Shopper
Verified
5/5

2020-01-06

"Could not understand 1st rep. I requested to be transferred to a US rep. She did transfer me."