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4/5

2003-05-21

"
My sony dcr-trv70, came in today. I decided to buy from dbuys because of their cheap price. -duh-I figure I'd save myself the hassle and not to deal with ebay sellers. It's Too much headache and no insurance, you can't trust anyone these day..& I get paranoid too.

Anyway, a guy called, to confirm my credit card. He was very cool and polite. I knew the sale pitches were coming, so I went ahead and bought an extra battery. I figure since I'm getting the cam so cheap, I'd order an accessory just to thank them. :P After all I would have paided 400 bucks more at bestbuy. He tolded me that it will be shipped on tuesday and will be arriving thursday. he also told me that the tracking number will be sent to my e-mail. The tracking number was given on late monday. I track it all the way to wednesday. It arrived early and I am very please.

Conclusion:

Everything went smooth it was my first transaction at a internet retailer, after reading past reviews, I was kinda nervous about buying, but who isn't. I took my chance.

The only thing that went wrong was .. I got the wrong battery, I wanted the sony brand but instead I got digital concept which kinda sucks! But I'm not mad. Also, they dropped the price on the cam after I'd ordered it 5 days ago. It was 968.00 but now its 959.00. so go get one.

I will buy from dbuys.com again, it has been a pleasant experience. Dbuys, watch out im coming for the VX2000!



"

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5/5

2003-05-20

"I was looking for a digital camera and found the best deal at dbuys.com. Transaction was very smooth and delivery time was incredible. Got a package in two days instead of three as ordered.

Excellent online seller. Will do business again ...
"

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Delivering products on-time
Being updated on the exact date the delivery was sent
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5/5

2003-05-20

"I bought digital camera from these guys and had very smooth transaction. Got order in 4 days, well packed. And the price was almost the bottom of what I could find on the web. I thought to get a bit cheaper deal from one of ebay sellers, but after reading feedback here realized that I could get in trouble if I went that route.

My mark for dbuys.com is EXCELLENT!!!
"

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Delivering products on-time
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5/5

2003-05-19

"This is a great place to buy. I purchased a JVD DVD player at a great price and it arrived quickly. It was new, unopened, but I discovered that it would not accept commands from the remote when I got it installed. I called DBUYS, who made an exception to their return policy for me and exchanged it very quicly for another brand new one, which is perfect. A great place to buy!"

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Delivering products damage free
Delivering products on-time
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Ease of checking delivery status
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Ease of checking order status
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5/5

2003-05-19

"Just received my Canon ZR65mc. The service was great. Salesman offered additional items but no pressure to buy. i will definitely use again."

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Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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5/5

2003-05-19

"Great service. Quick and painless. Everything was delievered on time and in one piece. Price was low and saved me money over their competition. I would definitley use them again."

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Being updated on the exact date the delivery was sent
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Ability to determine if a product was in-stock real time
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5/5

2003-05-18

"Excellent prices and service. My order was processed promptly and with no problems at all. I would definitely buy from dbuys again. "

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Delivering products damage free
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Being updated on the exact date the delivery was sent
Delivering products on-time
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Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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5/5

2003-05-17

"The on-line purchase was processed smoothly and the order was shipped promptly and delivered as promised."

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5/5

2003-05-16

"fast service, no pressure, good price, would buy from again."

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Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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5/5

2003-05-16

"This has been an easy purchase over the internet.
The product received was exactly the same as promised.
The price of the camcorder purchased was about $150 below other electronic retailers.
"

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Is consumer focused
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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
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5/5

2003-05-16

"Excellent Service. Received product when promised. "

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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
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1/5

2003-05-16

"I would not recommend this company to anyone. I was confronted with a high pressure sales pitch, ended up receiving and paying for an accessory I didn't want and the reprentative I talked to about the situation hung up on me. BUYER BEWARE||||||||||"

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Delivering products damage free
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Ease of checking order status
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Ability to determine if a product was in-stock real time
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Ease of ordering online
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Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
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5/5

2003-05-16

"I purchased my sony cybershot from dbuys.com and received the camera via an upgraded shipping option for no additional cost. Dave at dbuys was very helpful in aiding my purchase and followed up promptly after delivery to make sure everything was as I ordered. Who needs brick and mortar stores with service like dbuys around."

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Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

2/5

2003-05-16

"Researched DBuys thru cnet.com and decided to go with them because of their good price and FedEx shipping methods. Excellent, professional service when buying. However, I did not receive the same kind of customer service when I tried to return the defective item I purchased. They're great when you're buying but don't expect the same kind of treatment if and when you have to return it!"

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Is easy to do business with
Is committed to quality products and services
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Is consumer focused
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
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Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
Product Returns/Refunds/Exchanges

5/5

2003-05-14

"I checked all over the internet and found great prices at Dbuys. On top of the great prices, they gave friendly and surprisingly fast service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Speed of web site
Web site being easy to use
Web site reliability