"Directron has a great selection, great prices, and my order always arrives quickly and intact. This is where I get all my cpu items, from important parts to odds and ends. Highly recommend it to anyone."

"In the past couple years I made several purchases from this company. In my order placed on October 11 of last year (2007), the Thermaltake video card cooler I ordered was not packaged with the screws needed to attach it to the video card.

I did not realize this for over a month. When I found this out, the various people I spoke to at Directron said they would look into and get me the darn screws and whatever missing parts were needed, but NEVER did.

I followed up several times and have decided now one year after making this purchase to air my frustration with Directron screwing up and sending a product missing needed supplies.

This was a low cost heatsink.. I can't use it.

I was a good customer for a while. I bought enough to be treated better and being left out to dry on this one means.. NEGATIVE review.

Mike"

"I ordered a new HSF from Directron. I placed the order on a Saturday, it shipped on Monday, and it was on my doorstep Thursday morning!

Great prices, great selection, great turn-around on orders. Their prices and selection rivals that of Newegg! I will definitely be ordering from them again in the future. "

"I ordered a completely custom made computer from Directron where I hand picked every part and then had them assemble the computer and install the operating system for me. I can honestly say it has been a very pleasant experience dealing with Directron! They shipped the computer within 3 days and it arrived 3 days later. The computer they assembled is here on my desk and am writing this review from it. I would definitely shop here again because 1) their web site is easy to navigate and very informative, 2) their prices are good and they handle all the major brands and, 3) their service is very good."

"I ordered a cable that I could not find at any of the electronics stores - at a price much lower than I expected.
Within a few days it arrived, worked like advertised which saves me the cost of replacing a perfectly good multi-function laser printer.
From now on I stop wasting time and gas and just logon and order from Directron.com.
The Ronald, Phoenix AZ"

"Was easy to find what I was looking for at a very good price,Combined with fast shipping made this a great experience."

"These guys are FANTASTIC!!! I received three phone calls regarding the building of my system, and components that their builders told me was excessive, due to what I had ordered. They even gave me more memory then I ordered! These guys are fantastic... The only issue was with Microsoft Vista and a RAID 5.... But that is a Microsoft issue, not Directron! I would DEFINATELY use them again for all my system building and component needs!!!"

"I placed a rather large order (for me anyway) on Wednesday and received everything on Friday. I've order several times from Directron and they have always delivered on time, thanks guys."

"Nice service, web site well laid out, lots of faq's to answer questions."

"great prices,plan to do more bus. with you.thank you larry kilgore"

"I have been ordering from Directron for many years and have always been pleased with the pricing and service. I strongly recommend them to anyone shopping for computer equipment."

"EXCELLENT WEBSITE. ABLE TO QUICKLY FIND WHAT I NEEDED. THANK YOU."

"I made a mistake on the initial order, related to shipping address and credit card. I was called within the hour to verify the information, at which point I promptly canceled the order and re-ordered.

Merchandise arrived on-time and, once again, I'm a very satisfied Directron customer. The customer service rep was very helpful in the issue (my fault anyway). I've never had any problems with these guys whatsoever, and I've ordered plenty of items traditionally prone to problems (hard drives, memory, etc). "

"I have been ordering from Directron for the past 5 years and I can say that I am fully satisfied with their services. They offer quality computer parts at competitive prices. Since I live about 230 miles away from their facilities I have been receiving my orders the day after I place them. If I need a part fast, I know I can rely on Directron to get it to me on time. I will continue to shop with Directron for many years to come."

"Directron just called me 9/25/08 (put my RMA in on 9/22/08, quick response huh) and they will send me a return shipping slip IF I take the negative evaluation off this site. After talking with 4 people, and Directron says the memory I ordered is probably not compatible with the laptop. I tested the memory on two different brand laptops with different motherboards and cpu's, and still get a black screen. Laptop does the same thing with No memory in it.
I didn't get a response from Directron until I wrote this response on the 22nd. I feel I am being Blackmailed by Directron to give them a good review after I wrote the below review because I didn't get a response from them other than, I pay to send it back and Directron will test it and go from there. They keep insisting that it's not compatible. If they don't trust me then how do I know to trust them. I have ordered several items from them and of course not all was in the proper packaging but the product worked, and I just over looked the idea I wasn't getting new sealed items or possible used items.
So to you Directron, Keep your return slip I will eat the my cost and shop at a store that is known for quality products and service. Thank you but no thanks.

Posted this on 9/22/08
I ordered laptop memory which was listed as Directron 200-pin 512MB PC2100 266Mhz. The memory was DOA. They didn't have the option to test the memory before sending. I was told by a technician that it was my notebook not being compatible. Well, I have to disagree. For one, I've tested it on two laptops (different brands newer and older) and the same thing happens "nothing", put in either slot nothing. Laptops work fine with the memory that is in the laptop in either slot so it' not a slot. The chip set is Samsung and guess what, I already have Samsung memory in the laptop which makes me think, huh, must be compatible.
Directron now wants me to pay to ship it back for a product that was DOA. In 11 years with Gov, Education, and private sector vendors I have never had to pay to return a product that is DOA.
Oh, and the Directron technician suggested they had a Kingston memory that might work for $20 more. I don't think that is my fix from Directron since the first problem hasn't been addressed. My RMA #14947"