"Good seller;would and will do business with in the future. Would recommend to any one. Good prices and shipping.Item is as described."

"Excellent Service!! Fast Shipping got it in 3 days from order. Payed a little extra for testing and extra box. Got it today and Excellent packaging!!
Plan to buy from again. The item I bought was Ultra X3 1000W PSU and they were the cheapest on the net close to $100 cheaper. The Only thing to watch out for on this PSU is that it only has a 24 pin rather than a 20 + 4 pin. Other than that I am very happy and plan to buy from Directron.com again."

"Directron has excellent prices on all it's stuff. I will definitely buy from them again. They had the memory I was looking for for only $36.00. That is a lot cheaper than other places I have looked. Especially with UPS Ground shipment."

"I'd like to thank Arman, (Directron Tech support) for quickly responding to my email and solving my problem in a prompt professional manner.
I ordered an HDD, screwed up my email addy and didn't get a confirmation.
I panicked and ordered another HDD the following day thinking the original order never completed.
Thanks Arman! "

"Ordered computer on Thursday 4/17/08. Received a follow up tracking # when it shipped. Order arrived nicely packed and everything intact on 4/24/08. Would buy again quality goods."

"Directron.com is he only available source for the Internal SCSI Cable in Houston.
I have valued my relationship them for many years , and they proved themselves again.
The best in Computer Products and services.

Thank you Directron"

"I have used Directron for purchasing systems to build as well as parts for upgrades. The prices have been generally much better than other vendors. Shipping and customer service has always been very good. I've been buying from Directron since 2001. I definitely recommend this company for good products at reasonable prices."

"I just placed my first order this minute so I don't know anything else about this company, but I think it is interesting that when I tried to look at the user reviews to find out why it only had 3 stars, I could never get past the first page of 5 star reviews. Every time I clicked next page I would end up at the product reviews. Only after I placed my order could I access all the reviews. The reason for the 3 star average is mostly bad customer service, return policy and shipping issues (or non-shipping).

Having said all that, I was able to access the company reviews 3 days later with no trouble so maybe I was doing it wrong before. Also, right after I placed my order Directron called to verify and said it would ship soon and I would probably have it by the 14th. And, yes, today (April 14) I received the remote I ordered. And it works perfectly. I would definitely order from here again."

"Directron is easy to do business with, carries a wide variety of quality hardware, and the price is better than most. That's why I keep coming back."

"Good price, shipped quickly, kept me informed of shipping, no problems. I'm happy!"

"4-6-08 Ordered an Abit Motherboard.

4-7-08 Order charged and confirmed.

4-7-08 Recieved tracking number for order.

4-8-08 I got my package and was happy. Opened up the box and noticed the CD was in between the pages of the manual. Noticed the "Factory Sealed" sticker was stuck to the outside of the booklet. The elctro-static plastic around the mobo was NOT sealed. Inspected the Mobo and it was dusty. There was dust on the card slots, and "fuzz" in some of the heat sinks.
This was either sitting out OR had been used. So my trek begins...

1. I called them and spoke with a CSRnamed Arman. He said I can return it and he will send me a new one....but wait...that IP35-E was the LAST one they had. So I need to talk to sales to see if I can get something else. Send me e-mail instruction on how to make an RMA.

2. Transferred to "sales" and spoke to a woman. Explained the situation. She asked if I bought it on "Clearance or Quicksale" I said no. Got transffered.

3. Spoke to Timothy. Not to be mean but had such a horrible Asian accent I couldnt understand 1/2 the stuff he said. He was nice and suggested an Intel board...or an Asus board, because again the last Abit IP35-E was sold to me. I said there is neither that I want because of price and/or features. Come to find out he was giving me personally advice because he is Returns not sales. What?? He tells me I need to talk with "George" who is the CS Manager. He cannot transfer me so I need to call back, but he gave me an ext.

4. Called George. While it was ringing I went to the website to try and order the board again and when placed in my basket and it said there was no more. Ok...just wanted to make sure. Spoke with George and was told thats odd because this Mobo in our system has only 1 sale attached to it...so it SHOULD be new. I assured him wasnt. He said he will talk with his distrubtor becaue they must have sent a used board. Whatever. He asked if I needed a refund. I said no, I need a Mobo. I told him there were no more IP35-E's according to 2 people. He put me on hold for a minute, came back and said he went to the warehouse and did find 1 more. He checked it himself and said it was new. Said he needs to speak with "Marco" who is gone for the day but will get with him first thing in the morning, to get this new Mobo out to me, and get me info on how to send this one back.

So I should be getting a call this morning. I just find it odd that I was shipped a used board and then told by 2 people they had no more...then told they do. I am not going to judge them until this comes to a conclusion.

4-9-08 Spoke with George. Sadly everyone else there is not very helpful. George said he can ship me a new mobo today, and I can send the old one back, but I need to purchase it again, and they will credit me when they get my old one. Called later that day and spoke with a "Khai". Asked him to verify the contents of whats being shipped and when. I got an e-mail

"Please use exactly in a couple of hours

XXX-XXXX

On our website on the website please type in on right hand side ::You
should
be able to track it"

I asked again what the CONTENTS are and got "It has been shipped. Like what my super visor advised YOU (george). "

Wow. Thats not only didnt answer my question, but for a CSR has bad typing and people skills.


4-10-08 Got the new Mobo. It IS new. Looks fine. George sent me what I wanted. Now shipping the old one back for credit.
"

"I'm becoming a fan of directron. They're always in the top 2 or 3 companies in terms of price, the speed of shipping has been great considering it comes from Texas to California, and after about 5 orders totaling well over $2k, I'm very satisfied and feel I can trust them. For the first time on this order I actually rang and spoke with a nice woman named Vicki and it made the whole experience much more human.

I'm a new fan of Directron and will definitely shop there again!"

"Very pleased with my transaction. Everything arrived, on time, and in excellent shape. Great packaging. Will probably be doing business with them again in the future."

"The right price, good service and fast delivery. I bought an ultra USB/firewire drive enclosure. I live in Houston and got next day shipping at the cheap price UPS ground. The Ultra enclosure was put together in seven minutes. I will use this vendor whenever I cam and this was one of the few companies to have immediately-available stock."

"Very Satisfied.

Fast processing of custom computer and quick delivery. Professional looking assembly of computer and obvious care in packaging unit and all material packaging used to build the unit.

Called technical support with question. Got through quickly & technition was helpfull & knowledgeable in resolving my concern.

I have been buying computer parts from Directron for years & am always pleased with the quality, price, fast delivery & costomer service.

I will continue to purchase from Directron & recomend them to others.

"