"Everything we recieved was as described and shipping was quick! Thanks so much!"

"E-comfort was very helpful when I called and sent out my order the next day. I would recommend this site."

"I not only found the lowest price for the drain system I needed but also had 2 incredibly helpful reps - one on chat and one on the phone - get it overnighted to me without missing a beat. Communication was great, tracking was great, I can't recommend this store highly enough. Well done."

"Negative. I havent received the part or heard why it isnt comming."

"everything was fine, but then I got an email from e-comfortUSA.com offering a $5 rebate if I submitted a review. Well I never got the rebate (after several emails asking them why - never got a reply) so I'm no longer happy. Sorry, but that is just shady business tactics and I won't be back for repeat business. Avoid this business."

"Great Experience. Will certainly shop here again!!"

"Overall a good experience, but their communication could be better. I was not aware one of my items was backordered until my shipment arrived. After calling for status on that item I still don't have a tracking number or know if it was shipped."

"We ordered based on the price and reviews of e-Comfort. Loved the no-hassle order process. Our item was delivered promptly and in time for our bathroom re-do. Our contracter said it was exactly what we needed - he could not find a better price for the item. :)"

"Their website is easy to find what you are looking for and they shipped fast. I really liked their prices which included free shipping. I would highly recommend and do plan on buying all my future filters from them as they have the best prices."

"Good Website with a better than aversge price for goods."

"No nonsense, fast shipping, pleasure to do business with them!"

"The staff is very polite, all the equipment arrived in a timely manner, my questions were answered, and I would order again. My only issue was having to order a DHW hot water tank sensor separately.Since it is proprietary to the boiler it should have come with it and not been so expensive. That dropped you from top rating e-comfort."

"We have ordered several units from e-comfort now, and I must say I have not had such impeccable customer service, order satisfaction, and overall experience with a company in a long time. Renee Nowak was the representative that I dealt with from my first phone call until recieving the units. She was knowlegable, quick, and willing to go above and beyond to make sure I recieved my shipment on time, even with such short notice. The prices were very reasonable compared to other sites, and we have not had any problems with the units. I recieved emails tracking my order, and follow up phone calls as well. It was refreshing to deal with a company that really puts their all into evry order no matter how big or small. I will continue to order from e-comfort and look forward to building a long term business relationship with this company"

"Renee was very helpful and went the distance to make sure my order was correct. The pricing was outstanding and the shipping lead time was as expected. I ordered a not-so-easy to find Buderus Magnesium Anode.

Thanks Renee for doing a great job with this order.

Bob"

"I received the wrong part.
Customer service was great to deal with."