"Melecio was super helpful! I called him back about 2 days after my initial order to add a few items and I was treated like a "regular". He remembered me and my order and was happy to help me out as it's crunch time with my contractors breathing down my neck for certain items!"
"Summer was the nicest, most thorough customer service associate I have EVER dealt with. She chatted with me online for hours choosing faucets, sinks, showerheads, etc for our new home. Then on the phone for another hour. She stayed late at work. SO knowledgeable of all products and immediately got my style! She was amazing. Thanks Summer!!!!!!! "
"I am not a plumber. customer service helped me get what I needed for my project politely and professionally. The item shipped within hours. Thanks "
"Called to make inquiry about dimensions and construction of Vinnova Gela vanity. Was provided excellent customer service, email and a follow-up phone call regarding information eFaucets (Laura) obtained from vanity manufacturer. Already a repeat customer, but, will be back again! Thanks!"
"Chatted and perso patient and very helpful. I had so many questions and she paid attention to all and researched the answers"
"Lizzy was a patient and tireless associate who found what I needed and obtained a competitive price that closed the sale by chat! Great experience. "
"Polite, friendly and knowledgeable staff, made last minute changes my order without a problem."
"Excellent experience, the gentleman who took the call is a **** genius who used common sense and logic to solve my problem. Unheard of from an internet company. Will buy from you again. Thanks. "
"Mel helped me with everything I needed. I look forward to more business with you in the future!"
"Our salesperson "Tim" ***-***-****) went out of his way with his knowledge and patience in providing customer service that consumers dream of, BUT never receive. This fine young man actually understood the style, color, and parts relevant to the 2 bathrooms we were trying to supply with needed accessories and fittings. Tim, you are a good man and I am sure you will find your way to management in the near future!! Good Job!!!
Charlotte & Bill Handley
The Villages, FL"
"I had to return 2 toilet seats as the color didn't match the toilet. I always dread any returns but this was so easy, fast and painless . Thanks for prompt and efficient service eFaucets. Outstanding !"
"Everyone I have dealt with on the internet and over the phone have exceeded my expectations. They have expertise information on their products available and have been very concise on what I needed and whether it would work in my situation. I have purchased from them several different times and found them consistant in all my dealings. I will continue to purchase to them in the future. "
"The sales associate accommodated all my sales needs. "
"We had a tight timeline and the people at eFaucets were able to expedite our shipping by calling the manufacturer and facilitating direct shipping! Thank you eFaucets!"
"I just completed an extensive order for items for 2 bathroom renovations and Tim was extremely helpful and knowledgeable. Experience so far has been great ... hopefully will continue as order processes and ships!"