"Marcus was so helpful, got my info quick, easy to talk to and friendly. Clear details on even receiving email confirmation and tracking info. since I am out in California. Thank you Marcus!"
"Better than driving to store looking then wishing for some one to help you"
"I called to order a farmhouse sink. I was lucky to speak with Melecio. He was efficient, friendly, and very well informed. I will work with him anytime I call now! Great customer service"
"Marcus demonstatrated superior customer interface skills, and provided the information I needed to place my order. I had a particular question; he researched the matter and called me back when he said he would. I revised and placed my order. He conducted all with a professional and personable manner. Easy. Recommended.
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"I dealt with customer service on a return, which was handled quickly and easily. I also purchased new faucets and trim for my project. Knowing nothing about plumbing, except what I see, I was very satisfied with the level of knowledge from my salesperson (Marcus) and his willingness and ability to explain the various parts and what I needed.
Thank you so much! I'll be back for the next project."
"This s a 5 star business! Employees are friendly, helpful and very easy to get on the phone. I would recommend and use them again!"
"Always a pleasure to order with Amanda. Great Pro pricing and they always have what I need!"
"Excellent customer service. Easy return and found me a new faucet that would work for my kitchen. Thank you so very much Mel."
"Whomever i spoke with on the night of april 30th she was a total ****.i had asked to speak with a manager as I didn’t think it was right i pay for return shipping when color online was a bit different than what i recd.she got pissy with that and immediately put me on hold. She was very kurt prior to this. She wasn’t pleasant. I called back the next day and was a totally different experience, she couldn’t have been any more pleasant and professional. Dont call at night!!"
"Today (5/1/2018) I called eFaucets to find out if the Peerless P188627LF-BN faucet would work with the Cheviot 1349-WH-1 sink. I got Marcus, who was TERRIFIC! He checked and verified that it would work with the sink, and took my order over the phone, double-checking all the details as he went along. Marcus was warm, thorough, and has a great personal demeanor for the job. He made my first-time shopping experience with eFaucets a great one! Will definitely shop at eFaucets in the future! I hope that Marcus and his supervisor see this review and that it goes in his HR record."
"****@**** was very helpful, excellent customer service."
"Janelle went out of her way to confirm that the product I was looking for was available and in stock. She promised to call tomorrow after checking with the manufacturer if there were any hitches. I really believe she will! Great vibe so far in the process."
"Your company through understands what customer service is . please put that in your tag line on your website it is after all what prople are really looking for in the end. "
"Melecio was patient, knowledgeable and very interested in balancing style with cost/quality. He was awesome!!!!"
"The Best. All questions answered accurate and timely."