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Verified
5/5

2018-05-11

They have Riverby sink during fire shortage!

"Marcus was so helpful, got my info quick, easy to talk to and friendly. Clear details on even receiving email confirmation and tracking info. since I am out in California. Thank you Marcus!"


Verified
5/5

2018-05-10

Easy

"Better than driving to store looking then wishing for some one to help you"

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Verified
5/5

2018-05-09

Melecio is fantastic!

"I called to order a farmhouse sink. I was lucky to speak with Melecio. He was efficient, friendly, and very well informed. I will work with him anytime I call now! Great customer service"

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Verified
5/5

2018-05-09

Superior Customer Interface

"Marcus demonstatrated superior customer interface skills, and provided the information I needed to place my order. I had a particular question; he researched the matter and called me back when he said he would. I revised and placed my order. He conducted all with a professional and personable manner. Easy. Recommended.

"

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Verified
5/5

2018-05-05

Excellent customer service

"I dealt with customer service on a return, which was handled quickly and easily. I also purchased new faucets and trim for my project. Knowing nothing about plumbing, except what I see, I was very satisfied with the level of knowledge from my salesperson (Marcus) and his willingness and ability to explain the various parts and what I needed.

Thank you so much! I'll be back for the next project.
"


Verified
5/5

2018-05-05

Very helpful and friendly!

"This s a 5 star business! Employees are friendly, helpful and very easy to get on the phone. I would recommend and use them again!"


Verified
5/5

2018-05-03

Easy ordering

"Always a pleasure to order with Amanda. Great Pro pricing and they always have what I need!"

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Verified
5/5

2018-05-02

Excellent!

"Excellent customer service. Easy return and found me a new faucet that would work for my kitchen. Thank you so very much Mel."

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Verified
3/5

2018-05-02

Dont call at night!!

"Whomever i spoke with on the night of april 30th she was a total ****.i had asked to speak with a manager as I didn’t think it was right i pay for return shipping when color online was a bit different than what i recd.she got pissy with that and immediately put me on hold. She was very kurt prior to this. She wasn’t pleasant. I called back the next day and was a totally different experience, she couldn’t have been any more pleasant and professional. Dont call at night!!"


Verified
5/5

2018-05-01

Great Customer Service - Marcus

"Today (5/1/2018) I called eFaucets to find out if the Peerless P188627LF-BN faucet would work with the Cheviot 1349-WH-1 sink. I got Marcus, who was TERRIFIC! He checked and verified that it would work with the sink, and took my order over the phone, double-checking all the details as he went along. Marcus was warm, thorough, and has a great personal demeanor for the job. He made my first-time shopping experience with eFaucets a great one! Will definitely shop at eFaucets in the future! I hope that Marcus and his supervisor see this review and that it goes in his HR record."

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Verified
5/5

2018-04-27

5 stars.

"****@**** was very helpful, excellent customer service."

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Verified
5/5

2018-04-27

Great phone experience..so far!

"Janelle went out of her way to confirm that the product I was looking for was available and in stock. She promised to call tomorrow after checking with the manufacturer if there were any hitches. I really believe she will! Great vibe so far in the process."

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Verified
5/5

2018-04-25

congratulations on a job well done

"Your company through understands what customer service is . please put that in your tag line on your website it is after all what prople are really looking for in the end. "


Verified
5/5

2018-04-23

Trusted advisors

"Melecio was patient, knowledgeable and very interested in balancing style with cost/quality. He was awesome!!!!"


Verified
5/5

2018-04-19

Marcus was outstanding!

"The Best. All questions answered accurate and timely."

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