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Verified
5/5

2018-03-08

Purchasing online Bathroom Vanity

"My experience of ordering online with Mike at eFaucets was pleasant, efficient and cost effective.
"


Verified
5/5

2018-03-07

Excellent experience!!!

"Tim is the best! Excellent customer service, very knowledgeable and very personable! "


Verified
1/5

2018-03-01

Missing parts and missing customer service

"I ordered several faucets and valves from eFaucets and one arrived missing 5 parts that are needed to attach the hand shower. I have live chatted, emailed and called and nothing. Big fat nothing, no answer no parts. I am going to have to buy another $211 valve to get the parts I need. The $20 or $30 dollars you might save buying from these guys goes away real quick when something goes wrong because they do not stand behind their product. Save yourself the headache and buy somewhere almost anywhere else."


Verified
5/5

2018-02-28

Tim my representative

"It was nice to have someone that understands what I was talking about will definitely refer to him and use him in the future he is an asset to your company "


Verified
5/5

2018-02-27

Amanda was excellent!!

"Amanda was knowledgeable and extremely helpful and patient. A great sales person!!"

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Verified
5/5

2018-02-21

Melecia ext 4924 is very helpful

"Great customer service...thanks"


Verified
5/5

2018-02-20

Helpful

"Called to check on an on-line purchase that hadn't gone through. Assistance was pleasent and very helpful."


Verified
5/5

2018-02-20

5 Star service

"Sales person was very helpful and clear to understand. This is 5 Star service."


Verified
5/5

2018-02-20

Customer Service

"Exceptional customer service and quick too.."


Verified
5/5

2018-02-19

Quick & professional

"I found what I was looking for on e-faucet. I had a question, called them, and in less than 5 minutes my question was answered & the items ordered. Excellent! "


Verified
5/5

2018-02-17

Best customer service experience!

"Janelle was fantastic! I wish all customer service reps were as helpful as her. Best possible experience. "


Verified
5/5

2018-02-15

Excellent customer service.

"Great experience. I initially ordered several items for a bathroom, only to find out that I needed to change a couple of items. The service was prompt and courteous. "


Verified
5/5

2018-02-12

Excellent and friendly service

"We were able to talk to a real, live person who gave us prompt and concise answers to all of our questions. Very friendly, alleviated our fears about ordering such a large item over the phone. Will definitely think of eFaucets the next time we need such products, and will tell our friends about our great experience."


Verified
5/5

2018-02-12

excellent experience

"The customer service rep who handled my call did so with both courtesty, kindness and great efficiency. I will look forward to doing business with eFaucets.com again when the need presents. "


Verified
5/5

2018-02-11

Delta Kitchen Faucet 91181-AR-DST

"Janel was terrific! Very professional, helpful and courteous. Answered questions thoroughly."

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