"Good Experience - Good Customer Service"
"I like the selection, only one flaw in the transaction. It wasn't until my order showed up that I learned the faucet I ordered was discontinued. There had been no notice. So I had to wait again to get a different faucet shipped. A little communication goes a long way."
"Arrived as expected Missing a washer on one of the items I ordered "
"He was knowledgeable, helpful and polite and a great representative for your company"
"I called this morning to check on the availability of one item in my order. I received immediate help and answers to my questions. I'm a repeat customer of efaucets. The knowledge of the sales people and the help that they provide is first rate."
"I was so lucky to speak to someone who seemed to genuinely care about how to help me determine which part I needed. I really appreciated his patience "
"eFaucet was the only credible place we could find that had toilets with a 14 inch rough-in (an obsolete and hard-to-find fitment). We were surprised to find a nice Kohler on sale. The toilet we received did not have the tank liner we ordered, but was two inches taller - which we enjoy more that than the missing liner. We were very happy to find a quality toilet with a 14 inch rough-in. The shipment arrived on time and in good shape. "
"Marcus is awesome. Love eFaucets: easy to use website, great prices and service, items shipped the day I ordered them."
"I wanted to talk to a person before shelling out a bunch of money for expensive fixtures. Marcus was both a person to talk to and a big help to sort out the details. "
"I am a repeat customer and eFaucets is always an excellent experience.
Highly recommend buying here instead of store retailer for excellent customer satisfaction."
"At first I used the chat offered but they were not able to help with specific questions. I then called and spoke to a salesperson name Marcus who answered questions I didn't even know I should ask. He told me the specifics of what I would need plumbing wise and found items that I was unable to come across on line. He was incredibly helpful. After days of delay, I was able to place my order in minutes.184"
"Melecio was very helpful and helped me find the right fit for shower system that fit my budget and situation. He knew where to go to look for what and stuck to one path helping me search so we could look together. Other vendors were all over the place and I had a hard time keeping up. "
"I have had the pleasure of working with Marcus on a recent design project. I felt so much more secure in shopping online knowing that Marcus had the product expertise to assure me that I was getting all the needed parts for a 3 bathroom remodel. He has a wonderful presence - you can hear a "smile" in his voice. I will certainly return to eFaucets.com to use Marcus again. "
"Ordered a kitchen faucet and soap dispenser for eFaucets through their customer service. The agent that I dealt with was professional, personable, and helped me with the items that I needed. I received my items in 5 days. The company emailed me their order number and tracking number for the shipment. Great service. Thanks Mel!!!!"
"Shawna was most helpful in facilitating my product return and new order. Thanks."