"as described, fast shipping thanks"
"The order process was smooth and delivery was quick."
"The poorest part of the experience was the feedback email. It stated "click on the reply below' and there was nothing to click on - had to get a follow up email to explain."
"Was looking for FP Doors and not always obvious the answer. I called and after a few calls on their end had the correct item. "
"Spoke with sales, suggested that I speak to one of their specialist. They transferred me to a registered fireplace adviser who provided unbiased information that helped me make the right decision for my needs. Product arrived on time and exactly as described. "
"your man, was very helpful, gave me great advice and told me ways to save money!!!! will be back!!!!"
"The web site was provided all the information for comparing and selecting our fireplace and the customer service person was very helpful when we placed our order. E-mails kept us informed about the delivery and provided the fireplace installation manuals. Since we just received the fireplace, we have not yet installed it. "
"If you review the products and are not sure how to put your order together, call their toll-free number, I fiddled around for six weeks before I called. Five minutes later I had the product configured and it shipped the next day. It’s on site now, uninstalled but will be operational soon. "
"Easily found what I wanted, easy to order and quick delivery. I love my hearth rugs!"
"This was easy, fast, and the product is as advertised! The delivery was great! Delivery driver very nice, helped me check the products out fir damage (there wasn’t any we saw). I’d give an A+ to all involved! "
"We just received and put the log holder together. Assembly was quick and easy. The holder is sturdy and appears to be just the size for our needs. We look forward to many years of use."
"Needed a replacement for the fireplace insert I already owned. Easily found the model I was looking for at eFireplaceStore.com . Bonus: the price was almost the same as what I'd paid a decade earlier at a discount/closeout site. No hassles with checkout; PayPal option greatly appreciated. "
"Tyler,the sales associate, was amazing! I loved how easy it was to get all the parts that go with my firebox. The price is really fair!"
"Easy on line ordering, good description "
"I was making inquiries intending to install glass doors on my new fireplace. Local price quotes from venders and installers were anywhere from $850 to $3,000.
I contacted eFireplacestore.com from the internet and spoke to a representative. He asked me for the model/serial number on the steel firebox. Within seconds he priced me for glass doors designed specifically for my fireplace by the manufacturer. Quoted me $270, received the package promptly and I Installed them myself.
Note: I did have to adjust all the doors so they would fit properly in the firebox frame but I assume that was the manufacturer's issue."