"I ordered a grate and a fireback. The grate is great! The fireback was the right one, but wrong weight.....Sent it back and received excellent service from the returns dept. Thanks for refunding payment for the fireback quickly."
"Shipped the right product to my door on time. "
"My wood stove purchase from eFireplaceStore.com went smoothly. I was concerned about shipping such an expensive and heavy item. My stove arrived as scheduled in perfect condition!"
"Excellent!! Will definitely recommend. "
"I shopped around on the internet and they had the best price!"
"I was informed that my replacement logs wouldn't ship out until July 23rd and they arrived on July 15th. Very satisfied."
"I ordered my fireplace insert and was very pleased when it was delivered on time. I am a 75 year old woman and was able to install it myself. Thank you "
"We are building our new home and we have been searching for Propane Fireplace log sets and found your site. Great prices and variety. We were surprised how quickly it got delivered. The product arrived in great condition and it looks great. Thanks."
"Great service and fast.Placed an online order and received it a couple days later"
"The most helpful and professional experience that I have had on-line. It was not a mistake to order on line which 90% of the time, it is....
Thank you for the experience and quick delivery."
"I recently purchased a Tahoe direct vent fireplace—-my second purchase! Great experience again. Great well designed product that anyone reasonably handy can easily follow directions and install!! Quick shipping too—less than a week from purchase to pickup!!
Thanks "
"I had searched for my item for a couple of weeks and found it available at eFireplaceStore.com I was impressed by the quick response, good communication and fast delivery. Very satisfied!"
"You are asking for a review but have no clue where my fireplace is or when it will be delivered. "
"The base of my trusty grill rusted away. Was able to by a new base and (with help) install it in 2 hours. Grilled chicken tasted great tonight. "
"Very good experience, one of my pieces of pipe was dented in shipping but I'm able to make it work. Otherwise happy with the product. and deliver time. "