"I bought the Big Sticks, 36 pack and was $ less than amazon, easy website and payment experience and fast shipping. Great experience, would recommend!"

"Quality and attractive product and quick delivery."

"Just as described.got here timely"

"2 out of 3 pieces were broken around the edges but still useable because the pieces were bigger than our fireplace and needed to be cut to fit. Otherwise very good and look perfect."

"eFireplaceStore,
A couple of years ago, I purchased a house with a fireplace. I noticed that the bi-fold doors for the FMI 36E fireplace were removed and never replaced. I found the information on a metal placard inside the fireplace. I looked up FMI and did some research on the internet. I could find anything when I did my research. I decided to call eFireplaceStore and a friendly woman answered the phone. She was very professional, nice and was willing to help. She asked for all of the information needed for the fireplace. She was able to locate the type of doors needed for the fireplace, I had in my home. She had my order place and ready to ship that same day. I received the bi-fold doors for the fireplace the following day. The item arrived quickly, the packaging was great and the bi-fold doors for the fireplace fit perfectly. I just wish, I could remember the professional and nice person name, to specially thank her for the excellent customer service! I will definitely recommend my family and friends to eFireplaceStore. Once again, Thank you!
Respectfully,
Bernard J. Zamora"

"Ordered this grate and it was exactly as described. A perfect fit for the new pit. Also i am always apprehensive about quality of what i see online but this was exactly what i hoped for. Solid product"

"Really great customer service. Tyler was very easy to deal with. Clear and concise. And the fireplace showed up in one week. No issues with shipping. In perfect condition. All parts neatly packed and exactly per measurements we discussed."

"In looking for some accesories for our wood stove, I came across efireplace. Very happy with selection and price!"

"Great service. Replacement part fixed the problem"

"Very well built product (damper) and super fast shipping. Would definitely buy again."

"Product information and detail is comprehensive (as is choice.) But the foremost value is the clarity of communications and the status support of the product delivery process. Clear and accurate. No frustrating ambiguities. Solid , smart, and logical- refreshing in this particular medium."

"Phone response was excellent. Provided information needed to decide on what unit to buy and how to order

Delivery in a few days"

"Smooth transaction, fast shipping, great product"

"It's simple as this...lotsa fireplaces, lotsa year...no problems. You have exceeded my expectations...thank you!"

"I was excited to purchase this kit. The online process was simple and the price was very fair. The shipment was very quick and the packaging of the product was superior. I couldn't be happier and look forward to the installation"