"They had the best prices and I received the products very quickly. We have not set up the logs yet but I am excited to do so! "

"The prices for the grate, screen and tools was a good value. The delivery time was fast. I called and was able to talk to a "real person" who explained exactly when the product would arrive. And it did! "

"Great selection, pricing and fast delivery"

"After purchasing my new fireplace and I called in to discuss a few technical questions. Not only were they professional and pleasant to speak with they gave detailed information and guided me to owners manual which was detailed. Simply put, top-notch!"

"Great experience.Sales representative was very helpful. Order was well packed and arrived in perfect condition. Highly recommend. "

"I was pleased with how fast my fireplace was delivered, and it’s condition was perfect. "

"Process was smooth and without hiccups "

"Fast, easy ordering. Arrived quickly. "

"Found the fireplace wood we needed and , although at a higher price than hoped everything went smoothly."

"Knowledgeable and personable staff. Our order was processed and shipped out promptly. Would definitely use your company again !! "

"Easy to find what we wanted and the delivery and packaging were great. Love our new fireplace logs!"

"I called eFireplace Store about a certain brand that I was looking for and had heard was hard to find. The representative was courteous and checked the item which was in stock and could be delivered within a week. The screen came even sooner than estimated and it is beautiful! The price was less than other stores too!"

"I ordered a burner and logs for a gas fireplace and the patient and knowledgeable technician helped me ensure the items were the correct size over the phone. It can be tricky finding the right parts online, especially when there are so many choices. I don't mess around with anything that involves fire inside my house, but eFireplaceStore definitely had the expertise and customer service to earn my recommendation. "

"Ordered the doors and got them within a couple days. Little minor issues with them closing but overall they are good."

"My husband and I called with a product question. The staff member was knowledgeable and kind. Shipping was free and quick. Product shipped from the U.S. (out of state) and arrived in 4 days!"