"Ordering went smooth, shipping went smooth, they had in stock what they claimed, it all came at one time!
and was priced better then woodland direct.
thank you for being so efficient "
"Excellent company to deal with. "
"I made one phone call ; Got a good price , FREE delivery, ten days later its at my house thank you"
"The ordering process was simple and prices right were we needed them. Shipping was fast with excellent packaging. 0 damage. "
"Delivery was fast! I had received notification that I would be called before delivery so it could be arranged for me to be home. I never received a call and luckily happened to be home when the truck pulled up with my mini refrigerator so it could be delivered to my backyard. All good. Beverages are cold again!"
"As advertised and was here super quick! Rep on phone guided me thru process and made me feel at ease with purchase."
"I like this store a lot. Customer service was really helpful and delivery was fast."
"Good product well made. Fast shipping with e-mails to follow progress and shipping tracking. I would highly recommend looking at there products if your in the market for quality. I am a first time user and had no problems.
Bob & Rae"
"Received new remote system within 3 days with1 year guarantee. Excellent price. Easy to install--10 minutes. Works perfectly. Friendly and helpful customer service. Highly recommend for Peterson replacement remote control unit."
"Web site is easy to navigate. It has a good selection of products and good additional information about gas fireplace topics. My Order was delivered promptly and I was kept informed throughout the process with updates and tracking information. I placed one call to Customer Service to conjfirm that the logs themselves were shipping sepaerately. The very helpful CS Rep confirmed this and said they would be arriving the next day. (Such was the case.) Overall...a very pleasant experience with this Retailer. Would highly recommend them."
"Could not have been better "
"My gas stove started making a lot of noise, indicating a bad blower motor. The best replacement I could find locally would take 6 to 8 weeks to arrive from warehouse. I found eFireplace by chance by googling it and took a chance. the blower motor arrived within days and fit perfectly. The directions made installation straight forward and the stove has been running quietly sense. I an very pleased with the experience.
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"I ordered 2 thermostats by accident - called and it was resolved immediately
My ordered arrived in 2 days and works great.
Thank you!"
"I ordered a direct vent gas fireplace on a Sunday, it was delivered on Friday and I had it installed and operating on Saturday. The whole process took less that a week! Everything about this project was easy thanks to eFireplaceStore!"
"Item was correct and delivered within 24 hours. Tech service did an excellent job. Thanks to all "