"The salesman was very helpful. I had been looking for the wrong type of fireplace and he immediately redirected me to the correct one. This saved me a lot of time and stress. The fireplace arrived in about a week, in excellent condition. I was told from other companies that it could take about 6-months to get the one I needed. But a week later, it is sitting in my garage, ready to be installed. Very Happy!!"
"I ordered chimney flashing and it was delivered ahead of schedule with no hassle. Will use them again."
"Easy online ordering..shipped immediately..love it..east to assemble"
"Very easy to find a quality Fireback that was a nice decor and functional. Delivery of smooth and timely, all processes were easy. I know where to go if I decide to add another one to my other fireplaces. Enjoying it now. "
"Thankful for shipping on FedEx. They dont damage product."
"very nice chimney cap..keeps out the Weather and Birds. "
"THE STAFF WAS VERY HELPFUL AND KNOWLEDGABLE THEY REALLY HELPED IN THE PROCESS OF THE FIREPLAXCE LOGS WANT TO WIN IPAD FOR MY GRANDSON"
"Was great good product fast service"
"Shipping was faster than expected. Packed well with no internal materials damage or external packaging damage. "
"Seems to be good quality materials as stated. Delivered in a timely manner. Only gave four stars because I have not used the product yet."
"Very fast delivery and items arrived in great shape. Thanks!"
"The two caps ordered fit the chimney flues very nicely and look terrific from the ground level . the homeowner was very pleased with the product - what more can you ask for!"
"The tracking order number never worked, called and agent can’t find my order. Payment TAKEN, yet I have NO FIREPLACE NOR ANYONE THAT CAN HELP ME FIND IF OR WHEN I WILL GET IT! "
"Ordered one was informed out of stock ,so ordered another, was a birthday gift and it arrived in a timely manner."
"Order and received really fast. Great packaging and wrapped for protection. "