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Product & services pricing
3.75/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.28/5
Customer service:
3.86/5
Return/Replacement policy:
3.88/5

Verified
5/5

2021-03-22

Fast

"Great selection, communication and fast shipping!"

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Verified
5/5

2021-03-22

Great Fireplace Remote

"Our remote was almost 20 years old and died on us. I found the same one on this site. I ordered it and it was received in less than a week. It took less than 10 minutes to install and I am a happy person because I have a working remote. It is a great price for a great product. Your website was so easy to navigate and I am so delighted with my purchase and how quickly it arrived. Thank you!"

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Verified
5/5

2021-03-21

helpful staff

"I got more, and better information from the folks at eFireplace than anywhere else. They helped me figure out what i needed (dealing with older gas fireplace) the parts shipped promptly, arrived quickly, and fit exactly. What more could I ask? "

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Verified
5/5

2021-03-20

easy to deal with

"Smooth transaction with no problems."

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Verified
4/5

2021-03-20

Ceramic log replacements

"Items arrived quickly and wrapped securely. No damage and they fit perfectly"

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Verified
5/5

2021-03-19

Thank you fireplase .Excellent product and fast delivery.

"I'm very pleased with my order. "

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Verified
5/5

2021-03-17

Just what we needed!

"We have an outdoor fireplace that needed a fireplace cap. We found the size we needed, and it looks so stylish. VERY easy to install!"

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Verified
4/5

2021-03-17

Lots of selection

"Can't believe there are so many options for a fireplace, but this online store has it all. Delivery so far has been communicated every step of the way. Item is supposed to arrive tomorrow!"

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Verified
5/5

2021-03-16

Thank you

"The carpet was just like the picture. I had to replace a different one I ordered from a different company. Because it was nothing like the picture. "

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Verified
5/5

2021-03-16

Good company

"The product arrived on time was well packaged and met all my needs."


Verified
5/5

2021-03-16

Great pricing and fast delivery

"I think the title says it all but the pricing for the duravent pipe I ordered was way less than any of the competition . You need to navigate around a bit to find exactly what you want but it wasnt difficult. The shipping was right on time and everything went together great! My customer is very happy with the project. I will be back when the time comes.!"

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Verified
5/5

2021-03-16

Arrival Day!

"Our Buck Stove arrived in perfect condition with all parts ordered. We can’t wait to install it in our 1930s renovated cottage. Thanks to efireplace for a seamless order/delivery process!"

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Verified
5/5

2021-03-16

good communication

"The order went the way it should. Good communication from start to finish. The package arrived right on time."

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Verified
5/5

2021-03-15

Very satisfied

"Ordering wad easy. Delivery was prompt. I wad very satisfied "

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Verified
4/5

2021-03-15

Went really well

"Everything was awesome would buy from them again
"

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