"I was having a little difficultly finding a rain cap for my woodstove chimney w/ 7" diameter. Found specifically what i wanted and needed here. Shipping was quick and got it before we had precipitation!!"
"Received timely, I have to install but no problems anticipated. "
"Ordered the gas logs(which we are highly impressed with) and was asked about a thermostat. I declined and then wished I had done so after installing in our home. They helped me match what I needed and shipping on both items was very fast!!! Now we will be very comfortable in our home this winter!!"
"Would have been nice to know the order was not shipped complete"
"Great website that gave me all the tools necessary to choose the perfect ventless gas log."
"Had everything we needed, great quality, and fast shipping which is important when you own a business and have customers waiting for their unit to be fixed. Thank you so much, we will order again if we need parts."
"Order was placed got item when was told it would get here had to fit cap on but it is working great will order again if needed from you all"
"Fast shipping
Excellent products
fair prices"
"Easy to order and very fast service. Received within three days. "
"Fast shipping! Great product"
"Owen knows his chimneys and I found out i had no clue. I was very lucky to have him design my chimney. I was surprised how complicated they are and the numerous options and ways to go. Then there's all the codes you have to comply with so you don't fill your home with smoke or burn it down. Owen spent a lot of time with me educating me enough to begin understanding fire places and chimney's have come a long ways.
He also made sure I had all the right parts and loaded them on a truck sending them to Missouri. I don't know how that truck got here so quick, I thought it was someone just looking for directions, but instead he asked if I was Mike.
Thank you so much again Owen. I should probably send some of the money you saved me back, but that's not going to happen. You know I'm going to go out and buy myself some almost good beer. If you're ever in the area, I owe you one, ....... Mike"
"Great experience with purchases
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"I was initially skeptical to order from efireplace as I usually buy from local dealers. The customer service at efireplace was excellent. The customer service agent was friendly, met my expectations and communicated clearly. Speedy delivery also made this transaction pleasant. I will be back. "
"I am a Plbg and Htg contractor but I don’t work on fireplaces or appliances. I have had issues with my own gas fireplace so I went to the only fireplace shop in this town I won’t name them here. I made several attempts to order parts and installation from them and gave up. I went online and found you.
I received my parts in three days. I installed the parts and my wife is happy again, too bad for the fireplace shop."
"Very helpful and knowledgeable our product arrived on time as we were told "