"Employee was very helpful. She wanted the sale and she earn it. She could have told me to order product from on line, but instead, she asked me if she could help me and I said i need a product and there she was taking my money, very satisfied. Dr. Vincent Etwaroo-Pastor"

"Easy to install and seems to be a tight seal."

"Needed to replace the internal system for exhaust from a wood burning stove and found the quick
delivery and ease of ordering a big plus. Install is beginning. I liked the expandable piping as it eliminates too many seams."

"I needed a good sized mantel with a gas insert. After an online search I choose a model from the Fireplace Store, and am I glad I did. The mantel is just what I wanted and the warming fills the house. I liked the unit so much that I bought my daughter the exact same model!"

"Great selection and customer service"

"Prompt fulfillment and a great product. Very happy customer."

"Logs are natural looking and even more lovely when burning. Have had several sets of logs over the last 30 years at different homes and this set far exceeds any in looks and functionality. "

"Was out of stock what I wanted but did find the same product, only in q different size. So all worked out fine"

"Fit my fireplace as it should. No problems with installations. "

"Love the log set. Only had a couple of problems with the gas valve. The toggle valve was wired wrong and the pilot flame was approximately 5 inches long. Way to high so adjusted down and works great. Yes I did check my gas pressure with a monometer and it is within specs."

"Fast delivery time and great product. eFireplaceStore is a company I will do business with more in the future."

"I sent an email with my dimensions and customer service sent me the exact fireplace grate information that I needed
Delivery was as promised as well"

"Able to answer all of my product questions and beat their delivery estimate by 3 days!"

"Was supposed to arrive a week ago and I don't have any updates on shipping."

"They have a great selection that is also in stock. The logs were received were in good order and we are just waiting for the gas to be hooked up. "