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Product & services pricing
3.79/5
Chance of future purchase:
3.90/5
Shipping & packaging:
4.29/5
Customer service:
3.85/5
Return/Replacement policy:
3.88/5

Verified
5/5

2020-11-02

Great company great products!

"Ordered a bellows and some fireplace curtain replacements and got them fast and they were perfect! "

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Verified
5/5

2020-11-02

Gas fireplace blower kit...

"Easy to install and does what l wanted it to do..blows hot air and is quite,,,recommend it.."

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Verified
4/5

2020-11-02

Really Cool Product

"I was worried about getting an outdoor firepit because so many people are setting up outdoor living spaces these days. You had the product in stock and you shipped it promptly. The Renegade Gas Firepit table is really cool and people enjoyed gathering around it on Halloween.

"


Verified
5/5

2020-11-02

On line service

"Great product, great customer service, fast & accurate shipping. I recommend this company & their products! "

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Verified
5/5

2020-11-02

Wood Furnace Project

"I worked with Kathy to specify my project stove pipe parts. I was hooking a 6" flue wood furnace to an 8" Selkirk SS double wall class A chimney. The chimney is an older style without the new adapter feature. My rep, Kathy was great. She was patient, thorough, and knowledgeable. She did a great job of getting me taken care of while making sure to minimalize the number parts needed to complete my order. Confirmations of order were immediate. Shipping was fast. Parts were very well packed and there was no issue with what I received. I'd go back to Kathy and this company anytime and every time."

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Verified
5/5

2020-11-02

Quick delivery

"Easy ordering. Quick delivery. Quality fire ring. "

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Verified
5/5

2020-11-02

Every aspect great!

"Order was easy, follow up emails are fantastic, super cool!"

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Verified
5/5

2020-11-02

Fast service

"Ordered fireplace set on Sunday, arrived on Wednesday."

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Verified
4/5

2020-11-02

At home by the fire.

"Quick delivery and easily tracked."

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Verified
4/5

2020-10-31

My review. Bob oct 2020

"They try to keep you informed but delivery info not good. Overall excelent servicex"

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Verified
5/5

2020-10-30

My Chimney Fix

"The ordering and check was very smooth. I got my order when expected."

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Verified
5/5

2020-10-30

So easy, so accommodating to order

"I called customer service to verify the shipping method since I live rurally and the USPS doesn’t deliver to my home. The call was answered immediately and they reassured me that Fedex would get the large order to my foor"

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Verified
5/5

2020-10-30

Firewood holder

"Fast delivery! It was easy to assemble and looks great next to my fireplace!"

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Verified
5/5

2020-10-30

Excellent purchase

"Fast delivery and great quality "

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Verified
5/5

2020-10-30

Great quality at a great price!

"Ordered stove pipe for our gas fireplace. Received a day early and just as promised! "

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