"Hassle free experience !!"

"Awesome product quality and customer service! "

"I called in person because I can"t stand communicating via computers. I had a few questions to ask. I actually got a real person to talk to without being put on hold! He also helped me get my order completed. It only took 4 days from order to delivery on my doorstep, even through the Thanksgiving holiday, Imagine my surprise when I came home and found it already delivered! Best service I have had in a long time. Product is excellent too, Great quality and craftsmanship."

"Loved how it came in early with the holidays being around the corner. Also enjoyed the shipping and directions that came with the product.
Could definitely use a change in the patent for the dampers formation, for fireplaces like mine.
Thank you guys for your help!"

"Fast service, as described. "

"Very pleased they shipped it right away. It came packaged perfectly simple instructions and it looks great.... Very nice quality!"

"I ordered a gas log set on one day and it was shipped immediately and delivered on the next day."

"Product was delivered quickly and as advertised. No surprises!"

"Priority to placing my order I call and was connected to a person that was able to answer all my question. Great customer service."

"Great product and very fast shipping"

"Very nice thank you! Also fast service"

"from my order to my delivery it was perfect great sales team, delivery tracking , and the package crew did an awesome job
E FIREPLACE STORE is the only place to go !!!!!!!!!!!!!!!!!!"

"Items order is exactly what I needed and well made no need to replace log holder every two years this one will last a life time.. Quick shipping. Arrived ahead of estimate delivery date. "

"Great quality product, easy to assemble.

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"Just what I was looking for, Big Beefy, Long tools."