"Really good prices. Fast shipping. No issues yet! We can’t wait to get our fireplace installed!!!"

"Outstanding...your customer service is excellent. The order was filled and shipped faster than I expected. Your prices are great. Far less by thousands than any storefront I visited. Kelsie, was amazing. She is professional, knowledgeable, considerate and pleasant. More CS reps should be like her. Hats off to you E fireplace store."

"Excellent quality, very good delivery"

"Ordering online was fast and easy. I made an error on delivery address and was able to correct and received confirmation on correction. Shipped the same day and accurate fast delivery. 5 stars!"

"Product was as described and shipped fast"

"There were so many options to choose from and the pricing is quite affordable. The best part is every time I order something I typically get it in just a few days. I'd say they are giving Amazon a run for their money. "

"I ordered a gas ventless stove. After I received the stove I was missing parts that were pictured on their website. Called customer service and found out those were extras, but the ad did not mention that. They quickly sent me the parts and since the ad was incorrect they did not charge me."

"The service was great, i had alot of question and they were there to help. The delivery was very quick, it arrived before the gas company vame to install the line. "

"I needed to stop the leak around our chimney. Flash guard advertised and instructed how to use the product.
It worked great. Product was delivered before the time expected.
I even used it to seal up a piece of rotten wood until we can get it replaced.
Flash guard is a terrific water sealer."

"Great customer service and quick delivery, thank you eFireplace Store!"

"We will see how they handle it."

"I recently purchased replacement fireplace doors for a cira 1986 Superior Fireplace 1038. The customer service was prompt and the confirmation product availability and quote were provided within the same day. The customer service also helped me by recommending I replace the track which that also confirmed as being available to fit my fireplace. I received the replacement doors within a week. Packaging was good and the instructions were clear for the install. Dan-O Stouffville, Canada"

"Easy to order, good pricing and timely shipment and delivery. "

"Parts were here next day!!"

"I placed my order online, but chose the wrong color, called customer service the same day they corrected it, and shipment was on time "