"Using the eFireplaceStore website was fast and easy! They had all the products I needed to vent my pellet stove insert, and delivery of my order was right on schedule. Everything fit together well, and I was able to finish the installation within an afternoon. If you're looking for quality products for your fireplace, this company is an excellent choice.
I live in the most remote county in the contiguous 48 states at 8671ft., winter in fast approaching, and I could not have afforded any delays in receiving what I needed. eFireplaceStore.com delivered the first time without exception. I'll definitely do business with them again!
Ted Hall
Lake City, Colorado
Hinsdale County"
"It worked did what a brush should do"
"My hearth rug came a week earlier than expected. Very good quality and the color is true to the picture. We're pleased with our purchase."
"It was easy to find the product I was looking for and it was reasonably priced. It shipped quickly and arrived soon after I ordered it. I'm already planning to purchase another product from eFireplaceStore.com. A satisfied customer."
"Ordering online was easy and product was delivery fast and in perfect condition. Would highly recommend to my friends and family. "
"I was able to find the parts I needed to repair my fireplace vent after Hurricane Sally. The parts arrived quickly and where the correct parts that I needed. The only reason I did not give 5 stars as one of the pieces arrived damaged and I had to beat it back into shape to get it to fit. My recommendation is only one of the 3 parts came protected in the package around it and could easily see how these pieces are damaged by a parcel delivery."
"fair prices, on time shipping, helpful customer service"
"Product was amazing!!! Great customer service as well helping understand how to use!!"
"I purchased online and placed the order and then within the same day I received a call from a representative asking me about my order as on eon the parts I selected wasn't compatible. Good to know the aren't just selling parts but looking into the orders."
"The information on the website was very helpful. Order fulfillment was fast and accurate. We received our hearth rug quicker than we expected. Too soon to see how it holds up, but it appears to be of high quality."
"The grate we bought is perfect. Strong and should last years and years. Fast shipping."
"Very happy with the quality product. Looks great and is heavy grade material. Not cheap or flimsy. Would buy again in a second! "
"Good selection, logs look like real oak logs, heavy duty composition. Can hardly wait to put in place and use."
"Their website was SO SO SO helpful! We were researching fireplace kits for weeks and their website gave us the exact sets that would fit and we didn't have to worry about anything. It was shipped and delivered with no problems and got to us super quick (less than a week of ordering it).
Thank you!!"
"SPOKE WITH A SALES REPRESENTATIVE NAMED KEVIN. EXPLANED I NEEDED A DURAMAX ALL FUEL CHIMNEY PIPING SYSTEM ASAP. AS I HAD A HOTEL CHIMNEY FAIL AND NEEDED TO REPLACE THE PIPING ASAP. HE WAS CHECKING INVENTORY AND SAID EVERYTHING WAS IN STOCK AT THE SOUTH CAROLINA WAREHOUSE. I SET UP THE DELIVERY BY GROUND FREIGHT AND WAS TOLD IT WAS TO ARRIVE WITHIN A COUPLE DAYS AND THE CARRIER WOULD CONTACT ME. GOOD RIGHT? NOT! 3 PIECES OF PIPE SHOWED UP ON THE DELIVERY. AFTER CHECKING WITH THE FREIGHT CARRIER THE OTHER PARTS ORDERED WERE SHIPPED OUT OF TEXAS AND THE REST OF THE SHIPPMENT WOULD NOT ARRIVE FOR ANOTHER 3 DAYS! THE HOTEL WAS WITHOUT HOT WATER FOR OVER A WEEK AND HAD TO STAY CLOSED. NOT COOL. I WILL NEVER ORDER FROM HERE AGAIN. MIKE, FL."