"Ordered fire place doors from online catalog . By fireplace model # catalog said theses where the right one for fireplace. They did not fit . Called customer service which was very good . They spent a long time with me to find one to fit . Was told they don’t make Them for my fire place .to send them back an I would have to pay for return shipping . Not happy about that . But customer service was good . "
"Website contains really descriptive and complete product information. Downloadable manual provides all needed information for installation and use. Product is as advertised. Good job!"
"Bought a simple round fire ring. It is really thick and heavy metal and this should last us a long time!"
"The online ordering procedure is eaasy to follow and check out with your item is quick and accurate. I was impressed with the speed of delivery. All is good!"
"The Auburn shelf mantel in distressed cherry is just what my living room needed as a focal point. It brings together the traditional and contemporary elements of my home. "
"Order was placed on the phone. Great customer service. Answers all questions without seeming in a hurry. Received order within 24 hours"
"ordered online and received my order in 2 days."
"I received by fireplace screen and it was damaged. I called and left a message and emailed. Still no response in 5 days. "
"every thing went perfect ."
"Great experience fast delivery. Great price"
"I purchased a fireplace and requested that it be shipped to Canada. The staff at Efireplace were excellent. My fireplace was sent the same day!
Thank you"
"A great place to buy fire boxes and gas logs. Very quick service and a large selection to choose. The prices are every economical. I am a repeat customer and very pleased with my products. "
"The sheet metal items and pipe arrived in good shape and sooner than expected. Thank you."
"I have found everything I need to install my stove and if I need anything else I can fi d it here with no issues and fast shipping "
"The online experience was quick and easy. Really liked the provided videos of the logs which made it very easy to select the appearance we wanted. Arrived quickly. Would highly recommend efireplace."