"easy to install although there were extra parts unknown and fitting it to the actual fireplace opening with gaslogs was tricky"

"The delivery was really fast, but I wish my order came in one delivery and not two."

"I placed my order and it shipped the same day. Burner and logs are great quality. "

"I have ordered three separate times from eFireplace. They are very knowledgeable and tech support was able to guide me successfully through the installation of the wood burning fireplace in our new home. They gave me helpful tips not in the installation manual. It was a pleasant experience from order to completion of a fully functioning fireplace that passed the rigorous building and fire codes here in Florida. "

"I found your sales lady to be extremely friendly and knowledgeable. She was more than willing to help me find exactly what I needed. Unit is already hooked up and working. I am very happy."

"Site was easy to navigate, my fire pit arrived in less than a week and is even better quality than I hd hoped for!"

"All good great support I look forward to installing this soon."

"Very pleased with the quick shipping and turn around "

"So far our experience has been great. Stove isn't installed yet but has been delivered."

"Very easy and the person on the phone was very helpful. Love my new hearth rugs."

"Loved the fire ring I ordered. Was of excellent quality steel and the desgn looked beautiful when we had a nice fire burning.They had many designs to choose from and delivery didn t take long after ordering. We have had many compliments on the fire ring..."

"I just ordered a fireplace door from them, they were professional, efficient, timely and fast. From the initial inquiry process to shipping process was effortless. Thank you!"

"Owen was the representative that helped me and he was excellent"

"So far, so good. My package had to be sent to my brother in Minnesota who will re-package everything and send the piping to Kodiak, AK. I am hopeful that the vent piping works as we are counting on it to proper venting for our hot water heater on remote Kodiak Island. Thank you."

"The service from e-Fireplace Store was excellent! I was a bit dissatisfied with the product."