"Just bought it it looks great only used once so far so can't tell how it will hold up .Ordered it 1 week and received it the following week ."
"excellant product as described. company easy to deal with. highly recommend"
"Wrong order sent. Phone number included for returns stated the number was for propane refills only. Finally got to file a claim. That was 2 days ago and I’ve heard nothing. "
"I had several questions. They were answered and the order was placed. Order the unit on Friday got it on Monday. "
"Ordered fire bricks for a pit. Found the best price here. Included shipping!!! Product arrived without any issues. Shipped same day. Very pleased!!"
"Fast shipping and great product. "
"Although not the cheapest fireplace around it was everything we were looking for. It arrived in 2 days with no shipping charges. It was easy to install and works great!"
"We bought a 10-year old home with a built-in pre-fab fireplace. Unfortunately, it did not have doors. The eFireplaceStore.com rep helped me identify the right door for my fireplace model. From call-in to order placement took less than 15 minutes. The order shipped that day and I had it 2 days later. Great experience!"
"Owen was extremely knowledgeable and answered all my questions. The entire experience was great. I would definitely recommend them for anyone wanting to install a fireplace in their home."
"Reviewed parts thoroughly to be sure the order was perfect. Arrived quickly. "
"Very prompt delivery. Merchandise was great quality."
"It was a good experience. Delivery was confusing though"
"I can’t honestly give a real rating b/c I’ve yet to install the mantal but it is beautiful, solid, and came very expeditiously considering the snail mail due to Corona. Then the Co. sent an email w complete directions/manual etc. so far thus seems to be an outstanding reputable Co.! And a good price compared."
"Great Product, simple assembly, quick turnaround."
"THE STOVE IS AWESOME. DURING THE 1ST TWO conditioning burns we can already tell it's efficiency. Customer service was great and the delivery was a well. "