"The excellent and professional advice provided by my eFireplaceStore.com professional resulted in our fireplace being one of our favorite improvements to our recent complete home remodel. The quality of the product is exceptional, far exceeding our expectations. And I highly recommend including the automatic / thermostat remote. As a result of this amazing device, rarely use our HVAC heating system for our home, and our energy bill (Natural Gas) is far less than expected and the lowest its ever been.
In addition, the installers recommended by the eFireplaceStore.com were highly skilled professionals and did an outstanding job with our install.
Don't look else where if you're shopping for a replacement fire place, you won't regret selecting eFireplaceStore.com."
"It was very easy to work with this company. Placed my order, received it in a timely manner and the best part it was correct."
"Owen did a great job explaining everything. He walked us through the process of measuring for the venting we needed to order with the fireplace. Owen made it extremely easy! We were very pleased with both the pricing and customer service. Once we decided to place the order it was also easy and our fireplace showed up in 2 days. We were amazed how fast and efficient it was. Thank you,"
"Arrived on t was just what I needed"
" Being an avid DIY'er and frugal shopper, I bought based on the product being the best price I found. Was pleasantly surprised by the excellent communication and speed of delivery."
"Kathy was excellent in helping me get what I needed. But, she can only work with what she is told. The panels came via FedEx Freight and when I opened the box, I was surprised the panels were not shattered. They were very poorly packed. They were close in size to what I had, but I suspect that they were made by some other company since the company that made my fireplace went out of business over 10 years ago. It took some work from the company that I had install them but they finally got them to fit. I would still order from the eFireplace Store and would highly recommend Kathy for following up with any concerns that I had."
"I purchased a fireplace screen which turned out to be not at all what I was expecting.
It was surely a manufacturing issue..efireplace processed a claim,refunded my money and kept me informed all the way.
I would definitely recommend these folks for their integrity and awesome customer service!"
"I shopped online at 4 different websites for the hearth rug I needed. I found eFireplace to have competitive prices and the size and material I was looking for. The product information they had on hearth rugs and material was extremely helpful. The rug arrived as scheduled and looks great. "
"Great communication and fast shipping. "
"I accidentally ordered 2 fireplace rugs and emailed customer service who promptly adjusted my order and only 1 rug was billed. "
"Very realistic looking logs at the best price I could find. Quick shipping included for free."
"Very knowledgeable sales person for over the phone questions, they know their stuff!!"
"Just like the description and I love them! Ordered them December 27th and they arrived January 3rd!
"
"Great help good service easy to work with "
"Prompt delivery, easy to install, looks good"