"Frame and riser fit perfectly , delivery was quick
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"Called customer service and was patiently helped by a very knowledgeable employee. Ordered over the phone. Another online company cancelled my order on the day it was to be delivered. eFireplaceStore.com helped me select exactly what I needed and then allowed me to order via phone. The item arrived when it was supposed to and was in perfect condition. Very efficient and pleasant experience!"
"From start to finish, very good selection, great website."
"The website was easy to navigate and product descriptions were very accurate. "
"I needed to vent a wood burning stove in a new home. I got good advice and ordered the proper supplies at reasonable prices. They shipped and were received in a timely manner!"
"The man who helped me was very knowledgeable and easy to work with. Pricing was fairly too. "
" everything was great! communication was everything!"
"I ordered the pine cone rug on a Friday and received it a few days later. This is the second one I ordered because this rug is superior and well made. The quality is superb, the website makes it easy to order, and the shipping is fast. eFireplacestore.com has my business for the future! Thank you!"
"Have been looking at a particular fireplace for about 4 yrs. Was finally able to afford. Ordered on Friday and was delivered on following Tuesday. Very pleased!"
"Purchase through the website was smooth. Received the fireplace within 2 days. I have only had it connected for about a week, but it appears to be working good. The fireplace did beep the first night and I was unsure why. The manual did not say anything about the beeping except when setting up the remote. "
"Ordered a new blower fan for our propane fireplace. Good price and fast service. Nice that they followed up to make sure everything was OK. Enjoying the warmth again!"
"Our ordering experience was a breeze. Our fireplace rug arrived sooner than expected and in spite of the fact that we live in an out of the way area! The rug is beautiful and blends well with our decor. It's larger than usual size has greatly improved our fireplace safety. Thank you for an above average experience. We will order again! "
"Fast ship. Item just as described, best price found!"
"Has a couple of questions before I my the purchase and very helpful in finding what I needed "
"easy to use- fast delivery- BUT picture of screen on line appeared to have a silver mesh screen, my unit had a black mesh screen- no big deal still looks good..."