"Great looking and appears to be very high quality though I haven't had a chance to try it out yet. Arrived so fast I couldn't believe it!"

"I found the mantel I was looking for at a better price than found elsewhere. It was easy to purchase online through your website. You offered free shipping which was an added value. Mantel arrived a few days earlier than expected and packaged very well. I would look to EFireplace for future purchases. Thank you! "

"I needed a small wood burning stove for my cabin. Most stoves are too large or use pellets. I found a mini portable wood burning stove that was perfect for what i needed. Delivery was prompt and the product quality is great."

"These days it's hard to trust any online order, but everything was delivered in a timely fashion and the product was just as described. In my book that's a win!"

"Great help from sales rep, very fast delivery on shipment "

"Ordered replacement for a remote receiver that had stopped working. This was delivered quickly, was simple to install and works great."

"Staff who understand and respond quickly."

"Personal detailed service and follow up making this purches flawless. "

"Fire Magic dropped right into the spot I had made for another one 38 years ago. Works great, too. The delivery of the unit was from Fed X and was the best I've had in my 79 years. The driver was helpful and a pleasure to deal with. The unit arrived in excellent condition and was very well packaged. He brought it right up the where I needed it and even parked the truck so he wouldn't block traffic. Thanks."

"We ordered a linear direct vent gas fireplace from eFireplaceStore. It was delivered the following week, and though we haven’t installed it yet, I can tell we’re going to love it in our remodeled family room!! The customer service at this store is EXCELLENT. I received personal phone calls from both Tyler and Melanie to help me with my order and help me prepare for the delivery. Wow!! I can’t remember the last time I’ve had this type of customer service for an online order. They were both so professional and knowledgeable! Thanks for everything:)"

"Recently, I ordered a hexagonal steel log rack. It arrived as promised on time, and the assembly instructions were clear and concise. It is a beautiful addition to my re-landscaped backyard and firepit. Gordy Griller"

"Very knowledgeable staff."

"I had recently installed one of their inserts for a fireplace and needed more of the lava rock. The order was easy and seamless...I received it in 2 days! I recommend their products. I love the insert and rock that surrounds it. "

"Ordered in the morning and received a notification that afternoon that my order had shipped. Arrived 3 days later in good condition."

"When I called they were knowledgeable and extremely helpful. Would absolutely recommend them to anyone "