"Everything from placing the order to notification of shipping and receipt, also the Xtra information of product was very resourceful "
"We recently moved into a new home and the old fireplace grate needed to be replaced. After searching the internet, we found the efireplacestore which had the perfect replacement. We are extremely satisfied with the service, price and quality that we received. We highly recommend the efireplacestore for anyone looking for fireplace equipment. "
"If you're looking to install a stove this is the place to go. They have everything you need in one spot. The customer service representative helped me to ensure I had everything I needed for the installation and making sure all the safety specifications were met. "
"My logs shipped next day and arrived in two days without any problems. I highly recommend there quality products."
"Received my items within a week, great quality too."
"When I thought there was a mistake with my order, the agents, took care of it without a hassle. Thank you. "
"Efireplacestore was knowledgeable about the product, easy to reach, and had surprisingly fast shipping. I would definitely order again if i need anything else for my stove and chimney."
"The item was easy to locate via a phone call to a professional.
I immediately ordered it and within a couple of days it was delivered to my door.
Excellent service all-around.
Thank you!"
"Website was very user friendly. Everything was easy to find with good descriptions. Just a great experience"
"Excellent service - I ordered one set of fire logs but realized I made a mistake, called and they quickly cancelled the order. Placed another order and the gas logs were delivered in two days. "
"The order was shipped quickly! Great customer service. The grate fits our fireplace perfectly. "
"Very easy to see and compare the stoves so we could make our selection "
"I ordered a replacement back panel. The process was simple and straight forward. I rectangles reply back shortly saying my order was received. The next day my order was being processed and shipped. The panel was packaged extremely well so there was no chance of it breaking. I asked a question about the curing process and got a very quick and complete response. The panel was easily cut as per the directions. I am happy to be back to having my fireplace going!"
"Ordered placed and recieved earlier than promised. Easy assembly. Very happy with order and company. Would surely recommend to family and friends."
"Easy ordering. Short wait. Excellent product. WIN WIN WIN!"