"We had excellent customer service when we needed to replace a part for our gas fireplace. The customer representative was knowledgeable and professional. Totally satisfied with the experience. The part arrived very quickly. Would highly recommend.
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"I’ve looked at many retailers to purchase my dimplex fieldstone fireplace. Efireplace had the best price out there. Also, many retailers had this item on back order but efireplace had it in stock! "

"Order was shipped and received when they stated and both parts were correct and fit perfect!"

"Easy to, order quick delivery "

"Product is beautiful, ordering was simple and delivery was quick. Would recommend this website to anyone looking for a similar product."

"I was very pleased to locate a discontinued part to our electric fireplace with your company. I received the part 2 days after placing the online order!"

"The three items we ordered were just as shown on the website. The items were purchased to be used on a new wood stove that we are installing. They were exactly what we wanted. The service was excellent and, even though the three items were shipped from three different manufacturers, all were received within eight days of ordering them."

"Ordered a beautiful unit and it came exactly as described in about a week. Completely satisfied! Will definitely recommend to anyone shopping online for a fireplace insert."

"Customer service was excellent walking me through my order purchase and the shipping was quick and we got the equipment in less than a week."

"I love our new fireplace tool set! Found this on other websites for $100 more. Love the price here and fast shipping!"

"Best price for the fireplace mantle that I could find. Shipping was fast and the mantel was easy to install. I would order again next time I need something for my fireplace. "

"I purchased an open box direct vent fire place termination cap. It had an extremely tiny dent in it, so they discounted it over $100 vs the new one. You can't even notice the dent once its installed. Glad I found the site and the exact cap I needed for such a nice discount. The cap was also packed very well and shipped fast. Very happy with my experience. I will order additional supplies/parts as needed in the future. "

"Customer service was very helpful. Ordering the Tahoe fire place and delivery was easy also. I would recommend them to anyone"

"eFireplaceStore has a large inventory, good prices, and they are very customer service oriented. Best place I know of to buy this stuff."

"Quick shipping. Knowledgeable staff. Arrived a ordered 5 days later. "