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Product & services pricing
3.75/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.28/5
Customer service:
3.86/5
Return/Replacement policy:
3.88/5

Verified
5/5

2022-04-28

Great Service

"In stock, shipped immediately and great service"


Verified
5/5

2022-04-26

Great doors

"First time customer service was great "


Verified
5/5

2022-04-26

Vented Gas Logs

"Ordering was easy. Customer service answered my questions regarding the specs on log set. The gas log set looks beautiful."

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Verified
5/5

2022-04-25

Thermostat

"The website was easy to maneuver through. The item details were thorough helping me to make the right decision on the item I needed. We received the thermostat within two days, as well. "

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Verified
5/5

2022-04-23

great product and communication!

"fast shipping and great communication when i had questions. They have products not readily sold in big box stores. Thanks!"

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Verified
5/5

2022-04-22

Exactly as needed

"The fireplace doors arrived in the expected timeframe and were exactly what we needed for our new home! I would order again from eFireplaceStore.com without hesitation."

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Verified
5/5

2022-04-20

Great customer service!

"The folks at eFireplaceStore were very helpful during our design and order process. This was our first experience ordering a gas fireplace but hopefully won't be our last! "

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Verified
5/5

2022-04-19

Chimney support purchase

"All went well speedy service "

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Verified
5/5

2022-04-19

Great service and quick delivery

"Placed and order and it arrived in less than a week without expedited shipping. Communication was great as well."

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Verified
5/5

2022-04-18

Quick Delivery and Beautiful mantel

"The mantels, quantity 2, were delivered very quickly and packaged nicely. The mantels are beautiful. Exactly what we were hoping for. Great construction and they match the beams in our home.
Thank you.

Lora
"


Verified
5/5

2022-04-15

Great Service & Product

"It was so easy to review products and place an order for a desired product- great prices and free shipping on order much appreciated too! E-updates and prompt delivery on date promised reflect top notch service- Thank you! Product ordered is terrific and exceeds expectations- thanks too for the associated bonus information on my eco-fan. "

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Verified
5/5

2022-04-15

Very responsive and helpful

"Ordered some logs for our outdoor gas fire pit. Communicated by email and phone before placing order. Great service. "

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Verified
5/5

2022-04-15

Happy Customer

"Representative was very knowledgeable and pleasant. It was shipped and received as promised"

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Verified
5/5

2022-04-15

Great service will definitely reorder from here

"Great service will definitely reorder from here"

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Verified
5/5

2022-04-14

Stove Pad Order

"The lead time said a couple weeks and it arrived in a couple days. Great job . JODY"

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