"there were 4 broken logs only4 were labeled . Stacking is a very hard"

"Purchased a fireplace toolset w. walnut handles to match our walnut floating mantel and antiqued black-pearl fireplace surround.

Pros: Shipped right away via UPS. Arrived in excellent condition. Item as described. Cons: None.

Phone Support prompt and courteous"

"I had several questions before ordering and their knowledgeable staff answered everything very thoroughly. The order arrived right on schedule with everything needed just as promised. I have scheduled a qualified gas technician to install it but that has not occurred yet. I will update once it's up and running."

"HIGH QUALITY DRAWER, QUICK DELIVERY AND ACCURATE TRACKING"

"Kathy olsen was great to deal with she took very good care of me was a pleasure dealing with her"

"The product was delivered in a timely manner and was exactly as advertised and what we needed. Highly recommend this seller!"

"Made my purchase on a holiday and as soon as the store opened I received notification my order was processed. Later that day I was notified my order was shipped, due to arrive in two days and it was delivered right on time. The fire screen is a quality piece, well constructed and beautiful. I'm very happy with both my purchase and the swift, professional experience of the efireplacestore."

"After spending a lot of money on the fireplace, mantel and hearth I bought a cheap screen at Lowes. After looking at it for a couple weeks I decided to get on line and order a high quality one. The new screen is what I wanted with the look I wanted. You get what you pay for."

"Placed an order. Order arrived in a timely manner. Boxes, however were flimsy for the items ordered, boxes arrived in bad shape, torn and tattered. "

"Your customer rep, Kathy Olson, helped me find the correct chimney cap and she followed up with me throughout the entire ordering process. I could not be happier with my service!"

"I was very pleased with the help and advice I received from Aaron at eFireplaceStore. He efficiently answered questions I had about the PL vent pipe I need to replace the old vent pipe I had in place. Received my order promptly and am getting ready to install the new venting. Everything looks good to go!"

"After I search few weeks around to a lots of stores for my fireplace door finally I find one on Efireplace store and in about 4-5 days around I receive the door in good condition on my door . Very happy and recommend to everyone buy and make business with Efireplace store !!! "

"We used eFireplaceStore.com to find the right fireplace to fit our needs and the support staff was very helpful. With so many options to choose from, they helped us narrow down what we were looking for, and explained the different options and features. Overall, it was a great experience."

"The bottom of my broilmaster grilled rusted off so I bought a new stand. My item was shipped same day and got here two days later! It was exactly what I needed! "

"Had a number of questions before placing the order and all were answered. When you call, you get someone who actually knows what they are selling and they put my entire package together. it arrived on time and I am getting ready to install it this week.
I highly recommend this company "