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Verified
5/5

2010-05-31

"shipped in one day arrived just as described
will surely be back for more deals
Thanks
"

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Verified
5/5

2010-05-30

"Ordered a Samsung F3 hard drive.
Good price and fast shipping from Ewiz/Superbiiz.
Arrived wrapped in 2 layers of small bubble wrap in a box with 2 deflated airbags that were clearly intended to keep it from moving around...and failed miserably. Drive still works, so props to samsung on their non-operating shock resistance.
"

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Verified
5/5

2010-05-30

"Wonderful! Great price. Quick shipping."

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Verified
5/5

2010-05-30

"Great price. Fast free shipping for the item I ordered. Free shipping from most sellers are slow (e.g. via Fedex Ground). But I was surprised by how fast the free shipping was from ewiz. The item arrived in only 3 or 4 calendar days."

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Verified
5/5

2010-05-27

"Awsome seller!!!!!!!!
WAY lower prices than other stores!
Shipped super-fast!
I am very happy with my purchase!
"

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Verified
5/5

2010-05-27

"They have a reasonable selection of competitively priced tech stuff, provided quick shipping without issue on this and previous purchases. This is how an online merchant should do business."

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Verified
5/5

2010-05-26

"Super smooth transaction. Had the lowest price for the item I was looking for. Great communication. Item shipped and arrived quickly. Could not be be more pleased with overall transaction."

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Verified
5/5

2010-05-23

"Ordered an Accelero S1 vga heatsink from the site, I was a little skeptical, but it had one of the cheapest prices on the internet for the item. I also ordered other shipments from Newegg and Tigerdirect at the same time. The shipping and processing was faster than those other e-tailers and came a whole 2 days faster than the other shipments. Wow! Item was well-packed and intact. Definitely would buy again."

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Verified
5/5

2010-05-23

"Good product, runs cool, easy for me to install, great price, also only place that has them in stock and the cheapest price."

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Verified
5/5

2010-05-23

"ewiz has always had the lowest prices on computer components. I have always been happy with anything i bought from ewiz. Also they have amazing customer support."

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Verified
5/5

2010-05-23

"Second order through eWiz. No problems at all. Great prices. I will do business with them again. "

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Verified
3/5

2010-05-20

"I’ve been satisfied with eWiz in the past and considered them to be a top-notch online merchant. However, my most recent two orders with them has changed that opinion.

On a brief aside, this company seems to be going through some sort of identity crisis. I placed my orders from the eWiz Web site, but some correspondence comes from a company called SuperBiiz, and now the eWiz branding seems to have largely disappeared from eWiz.com with SuperBiiz replacing it. It’s not clear to me what the relationship is between eWiz and SuperBiiz. I’m not even sure how to pronounce “SuperBiiz.” It is confusing whether or not I’m dealing with the same eWiz I used to like so much.

The first of my two recent orders, which was for a hard drive, shipped the day I ordered it but still took a full week to arrive, which is relatively slow compared to other merchants in my experience when using their least expensive shipping option. The slow shipping wasn’t a huge deal, but the packaging also left some to be desired, considering it was a hard drive. The drive was packaged in a box slightly bigger than the drive itself between two approximately 3/8” thick pieces of foam. The packaging and drive did not fill the full height of the box, leaving the drive free to slide around between the foam layers. While this is not absolutely horrible packaging and not as bad as the hard drive packaging others have complained about recently with eWiz, it doesn’t seem totally adequate for a hard drive. Nevertheless, my drive did arrive in working condition.

My last order is where things really went downhill. A few hours after I placed the order and received an order confirmation, I received an email indicating there was a problem with my order because of a coupon code I had used. In the email, SuperBiiz went on to threaten to cancel my order after 48 hours unless I responded and agreed make up the difference for the coupon.

Needless to say, I replied to tell them to go ahead and cancel the order. A few hours later I logged into account with them and saw my order was still “processing.” I then cancelled the order myself.

The coupon was supposed to save me only $4.50. I’m surprised eWiz or SuperBiiz (or whoever they are now) would risk alienating a longtime customer over $4.50. They really don’t seem to value my business.

I wouldn’t say eWiz is completely awful; I just don’t think they are up to par with the best online merchants. I might place future orders with eWiz, but only if their price is the best I can find and significantly lower than the next lowest price. Otherwise, I’d rather deal with a top-notch vendor.
"

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Verified
5/5

2010-05-20

"Product arrived as ordered. Packaged well and in good condition. Would order from them again."

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Verified
5/5

2010-05-20

"Good Seller even it is my 2nd order. Thanks"

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Verified
5/5

2010-05-20

"Quick shipping, great price, great packaging (yes, really). Can't ask for more."

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