"Given a couple of recent disasters regarding online orders (one of which was from Amazon), I'm happy to report that the delivered product was exactly what I ordered and was delivered in perfect shape in a timely manner. Very pleased with transaction. Thank you, eWiz."
"My order was well packaged and shipped quickly. The price on RAM can't be beat (at least not without rebates which are always a hassle and usually have volume limits). eWiz is definitely on my list of top sellers for hardware components."
"Everything arrived promptly and in perfect condition. Excellent prices and great delivery - you just can't do any better than that."
"I have ordered twice from this company and each time my orders have arrived quickily and without issue."
"I placed two orders from eWiz for my latest PC build. Both orders included items that were very new to market and the other major etailers had yet to show in stock.
The orders were processed and shipped promptly and packed well.
I was very pleased with my experience with eWiz and would not hesitate to order again."
"Fast processing and shipping. For the item I purchased, pricing was almost 1/2 of all the other "big time" e-retailers."
"My iOmega 320GB hard drive arrived safe and sound and works beautifully! eWiz sent me several emails alerting me to when my ordered item had shipped and the tracking numbers. Great service!"
"Ewiz had an E6320 advertised at $36.00 I ordered 4. They changed the order status to RMA? When I called them they said they would not honor the price, nor would they release the $150 authorization from my credit card."
"10 days after placing an order and sending a U.S. Postal Service Money order for a Sapphire 4870 100259-1GL, I e-mailed the service dept. because there had been no change in status on my account page. The reply stated that they had not yet received payment. I sent a response asking them to please check on my order. In my experience with 4 other online retailers my order, payed by money order was shipped within 8 days. 3 days later (today)I received this response: We just received a money order check in the amount of $289.00. Please allow 10 business days for us to process and clear the check. Once it has been cleared from the bank, we will then process and ship out your order.
My (partial) response: I appreciate your invitation for me to spend more of my hard-earned money to be further disappointed by what I'm sure will be a response as lame as this. I will decline that offer of course. 13 days ago, I sent payment to you. It is quite an insult to have anyone expect me to believe that mail takes that long. To add even more insult, you would expect me to believe that a money order guaranteed by the U.S. Post Office needs to be cleared is outrageous.
I am convinced that my business is of no interest to your company.
I would suggest that someone take the time to revise your customer service information page so that potential customers are aware that payment by money order will take over a month from the time of mailing till the product is delivered.
They aren't even in the ball park compared to the other online retailers-they are in the dark age!
"
"Great prices, great customer service, product of course exactly as expected. My only complaint is that there was no way to tell my item was back ordered (even after I was informed, the website did not reflect the status). The customer service was very proactive, however, and gave me the opportunity to cancel the order if I wanted. I would order from them again, but might hesitate or call ahead if I had a deadline that had to be met."
"Super Price, Fast Shipping, Excellent Packing. Will be back!"
"Very Good company to order computer parts and accessories. I ordered one day and the next day I had the item. This was the quickest that I have ever gotten parts. Good pricing. "
"Great website, easily navigable. Order arrived quickly and in excellent condition as described. Very happy with ordering experience and will order again and recommend site to others. Thanks!"
"Arrived on time, and everything was in order."
"everything was perfect, good products, lowest prices, and fast shipping."