"I ordered a memory card from them, which showed as processing for 6 days. I called them and was told they'd call me back in "5 minutes". Of course, they never called, so I called and spoke to a manager who told me it shipped direct from their supplier using USPS. It was supposed to be shipped Fed Ex, but I really didn't have a problem. Of course, the memory card is now lost in the mail, USPS has no idea where it is, and it's been 9 days and it's moved from Palo Alto, to San Jose; a total of a whopping 45 miles. I know the shipper isn't etech's fault, but if it was shipped Fed Ex like it was supposed to be, it would've been here by now! "

"Best price on a SCSI hard drive that I could find. It arrived earlier than the tracking said that it would have. Free shipping on this item.

Installed the drive today and tested for errors - formatted and no problems. Would go back again."

"Super fast shipping no doubt.
Customer Service very poor. I ordered an item on Saturday and by chance found another site that offered the identical item with free shipping. I tried to use the cancel button to cancel my order but it did not work. I left 3 voice messages and a couple emails stating if they could not match the item price on the other site to please cancel my order. I received a reply email Tuesday stating it was too late item was shipped. I kept calling finally got through to an actual person instead of voice mail Wednesday, they said there is nothing they could do the item was already shipped. They said they are closed on the weekend and that they are too small to answer all the overwhelming voice mail and emails Monday. Basically I told them I tried to cancel, it is not my fault you didn't call me or email me regarding this matter in a timely manner. Once again she gave me a firm there is nothing we can do. Just credit my Pay Pal account, how hard is that? If this company is incompetent of not producing good Customer Service then they will not be receive my business again. I ended keeping the item and buying another from EAGLEBIT.com with free shipping. I hope their Customer Service is a little bit better, if I ever need it. The way I see it being an internet based company, you have to go a little bit above and beyond, because your not dealing in person. "

"Called etech4ale to make sure item was in stock lady was nice and helpful called the warehouse to make sure they were in stock. So i placed my order at 10:00 am. I get a email 10/15/07 saying they canceled my order because item was out of stock. Called customer service she said they process order at 8:00am so they didn't process mine until 3 days later and the item sold out during that time. If you tell a customer you have a item in stock and your website says it in stock maybe you should sell that item to that customer. I wont be buying from this site again buyer beware slow process time."

"Ordered a Maxtor Atlas 10K V 147.1GB SCA SCSI 80-pin hard drive. Quick service, received exactly what was ordered, good packaging. I'm about to order one or two more since a second drive in my RAID array is acting poorly."

"Item was out of stock but not listed as such when the order was placed. The store was forthright about this and sent an email 3 days later stating that they had canceled the order due to the product being on allocation."

"I have purchased a couple other items from the site in yrs past. I bought a new laptop since, so I havent needed to purchase as much as I did ith my old one. The site is always easy to navigate, and since the new look came around it is even easier. If any item needs to be reordered for my Dell Insiron 5150 I will definitely will be back. The price are great compared to Dell Direct or other sites I have seen. I recommend you to everyone I talked to that needs parts. And if you have them they buy them."

"Needed to order a larger quantity of some legacy PC ethernet boards and etech4sale.com had them in the quantity and price we were looking for. Packaging was good and the items were delivered on time."

"These guys have the best products for the best price, I just completed my second order with Etech.I look here before I go any where else."

"Ordered a Seagate laptop drive on 8-29 to replace my wife's dead drive. It shipped on 8-30 and I received it on 8-31...wrong drive. It was the SATA version of the drive I ordered not the UATA. Called Etech4sale's support and got Teri who told me it was unlikely they could get the drive out that day...after 3 PM on a Friday. She started the RMA process just after I hung up. Amazingly I received the correct drive the next day...Saturday!!! My wife was happy as I was able to get her laptop up and running again. I can't think of a better online experience than this one. Teri and her company responded just as anyone would expect...expertly and efficiently!!! I will not hesitate to shop at Etech4sale again. And no, I am not a shill for their company. Check my history on Resellerratings."

"Very prompt shipping. Very good selection of merchandise to choose from, and excellent prices to boot.
Very much satisfied with m order and they are now on my "check here first" list."

"Service is great! I ordered my items and made my payment for regular ground shipping.
I didn't expect them to arrive the very next day.
Items were just as described and packaging was excellent.
I'll love to order from etech4sale.com once again~"

"Awful phone support! The people I spoke to were very rude and did not know anything the product I ordered and refused to try and help me in anyway. Awful return policy!! I ordered a NZXT HUSH computer case and a panel on one side was dented. Then I read the return policy. Read it before you want buy anything!! Awful company!!!"

"Company changed my order w/o telling me. When I e-mailed them before shipment to cancel the order, they shipped it anyways. After that, 5 more e-mails followed about 1 a day, finally after the 5th, I was responded to with 'to bad we already shipped it' kind of response."

"Hi folks,
I'd like to take a moent to tell you about my first, & last, experience with ETech4Sale.

On 6/3/07 I (thought I had) ordered one Antec P182SE limited edition PC case with Stainless Steel exterior panels & an all-black interior from ETech4Sale.com. Here is a link to the page of the case posted at ETech4Sale.com:

http://www.etech4sale.com/ANTEC_PERF...id-314592.html

When the case arrived I found I had been shipped a standard P182 with Gun Metal exterior panels & an unpainted interior. I phoned Customer Service and spoke with a rep who said:
"We shipped you what you ordered. Read the disclaimer at the bottom of the page. Anything else sir?"
I then asked why the description of the P182SE was listed under the sales page for the standard P182 & was told:
Because that is the most accurate description we could find.
Hey folks, here's a link to the manufacturers page of the standard P182:

http://www.antec.com/us/productDetails.php?ProdID=81820

It took a frighteningly long 20 seconds for me to Google & click on the link. Hey what the heck, here's a link to Antec's page for the P182SE I thought I was buying from ETech4Sale.com:

http://www.antec.com/us/productDetails.php?ProdID=81803

While I admit I should have been cautious to the letter of the law , & I did read ETech4Sale.com's disclaimer/warranty/return policies prior to purchase, the description posted at ETech4Sale.com is for the P182SE. Combine that with the ease & availability of the proper description from the Antec website for the P182 ETech4Sale.com offers & three words come to mind:

BAIT AND SWITCH
I've given my evidence, I invite you to be your own judge.

Since they only offer exchange or (at ETech4Sale's descretion) store credit I now own a standard P182. Luckily it is in good condition & is not a lemon.

So I'd like to advise anyone to call ETech4Sale.com prior to purchasing anything from them to verify the item by the SKU number, or just avoid them alltogether. At any rate I hope this will help someone.

Thanks for taking the time to read this!!

Cheers!
Fuzzilla "