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Verified
1/5

2004-08-22

"The date I provided above is not exact (I know the month and year are correct) but the invoice number is right on. I have had a bad experience with this company. I ordered a "Seagate Medalist 13032" hard drive. I received a Seagate of similar size but I needed that specific drive. I went through their hokey RMA process, (fax a form in? Umm, how about e-mail, people? Online form maybe?) got an RMA number a week later, and sent the drive back assuming they would send me the correct drive. I just got back from vacation and found the replacement drive and it's a Western Digital drive. Not even close to what I needed. I'm not going to bother with an RMA this time because the costs to send back the original drive and this drive will just about equal the original cost of the drive they advertised. If they couldn't provide that drive, they could just say so instead of wasting my time and money."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
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Verified
5/5

2004-08-10

"My last computer was a Micron Milennia which cost $1600. The computer I purchased from Etech for $400 is comparable to the Micron which would have been about $1900. I am a confirmed Internet buyer and buying a computer sight unseen from a web address in California when I live in Massachusetts takes some faith. My faith was rewarded with a great computer and money left in my pocket. Working with eTech was a pleasure and I was rewarded with a nice new product which I am am using and enjoying. Thanks to all at eTech."

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Verified
5/5

2004-07-31

"Their phone service, profesional attitude, and the post sale service is exemplary! I am impressed with the thorough packaging of their products, and am looking forward to future business transactions with ETech4Sale."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
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Verified
5/5

2004-07-21

"Hello,
My name is Rev.Dr.William P.
I am writing this letter to thank you for providing
such great service and products.
I have ordered a used system, keyboards, monitor
and several other items and I couldn't be more pleased.
I recieved the items very fast, they were packaged superbly,
and the product description on your site was exactly as promised.
I am a disabled veteran, and I am on a fixed income.
We have two young children and two older children in college.
Thanks to your company we will be able to purchase each of our
children their own systems and they will no longer have to share
time on the computers.
Thanks again, and keep up the awesome work!
Signed,
Rev.Dr. William H. P.
P.S. I love your new web site too! Like my kids say "It Rocks!"
You folks out shine and out class any other company
that I have dealt with in the past.
You have a customer for life!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use

Verified
5/5

2004-06-14

"Very pleased with merchant. Orders shipped promptly and arrive just as described - typically for a price near the bottom of market value. Good place to pick up bargains."

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Verified
5/5

2004-06-10

"Price was the best I could find for the scsi drive. Next price was about 20% more. Shipping and packaging was done professionally."

Detailed Review Benchmark + -
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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-06-09

"Service in general was very satisfying. The personal tone of the emails is nice. Thank you."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
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Verified
3/5

2004-06-09

"I buy and receive fast here in Brasil. The product is ok."

Detailed Review Benchmark + -
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Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Overall technical support
Being knowledgeable
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Verified
5/5

2004-06-09

"After ordering from this reseller for about 2 years now, we don't waste time looking around other sites. Items are shipped in a timely manner and packaging is excellent. The rare defective part is promptly replaced with items that generally exceed the original specifications. Will continue to do business with them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Resolving problems
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-06-09

"Great deals, fast shipping, nice people. Recommended!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
4/5

2004-06-09

"I had a very good experience. Wanted to buy 2 matching 333 MHZ Pentium II chips with matching codes, they did that for me. Got a DVD player and that worked well also. Prices are very good, will purchase from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Resolving problems
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Verified
5/5

2004-06-08

"I can't praise these guys enough...I fried the chipset on my quantum hard drive and had tons of valuable information on there. Finding an exact duplicate of my drive was not easy, and when i did find it, it wasn't worth the price.Then, I found Etech4sale. Not only did they have the exact hard drive I was looking for but it was reasonably priced. Ordering was quick and easy, and I received my hard drive in no time. Thanks to Etech I was able to replace the chipset on my old hard drive with the new one i bought from them, and all of my valuable information was retrieved. Because of this experience, I will be an etech customer for life.
Sincerely,
Martin Kolbash
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
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Being knowledgeable
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Being trustworthy
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Resolving problems
N/A
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Customer service being easy to reach
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Overall web site
Speed of web site
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Web site being easy to use

5/5

2004-06-08

"so far the ordering experience was perfect and your pricing was defiently the lowest i could find. also liked the wide range of shipping opps..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
N/A
Delivering products damage free
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Being updated on the exact date the delivery was sent
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Delivering products on-time
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Verified
5/5

2004-06-08

"great service same day shipping i love this company and would do business with them any time.."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-06-08

"Got a great deal on the exact, hard to find, drive that I had been searching for. What surprised me was that I also got great service: next day shipping and very well packed. Etech4Sale made me a very happy
shopper!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services